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“owners are the kindest and sweetest people. will go above and beyond for their customers! They would special order the dog food I needed and it’s the small things such as that! Always so nice to my daughter and I - truly care for their customers. love this place ♥️ thanks for being here! We love your store!”
“This place is amazing!! I live a good distance from Animal House, and have only been there twice now. The workers are phenomenal and super helpful. One of them even gave me some free surprise bugs for my bearded dragon to try. I don't care how far away from this place I live, I will keep coming back! Thank you so much for being an amazing reptile store!!”
“Have been coming here for years. Can't say enough good things about it. The staff, selection of products . . . Love everything about this store. You just need to check it out for yourself !”
“I went here in search of a new dog food when my shepherd started itching very bad after several ingredient changes to his current food. The staff was incredibly helpful and knowledgeable on the products they carry or could order and had great suggestions for a new alternative. Someone even went and printed the ingredient list of my current dog food so we could look it over, as they didn’t carry that brand. I left with a new brand that my pups love and great ideas from the staff!”
“I have been buying some of your products not knowing they were made in Wisconsin. I moved to Madison from San Francisco 1 1/2 years ago and its GREAT to know I've been buying Locally. We plan on visiting your Store.GOOD LUCK in the future!!”
“My husband and I just got back into the hobby last year and went in with fairly low expectations to this store. Not only was I completely blown away by how beautiful and healthy the livestock is, I was super impressed with how personable and knowledgable the owner, Dominic, is. This store is a must visit if you like corals! Dominic’s wide variety of knowledge and troubleshooting abilities are great when you need it and he is so willing to help. I will absolutely be back.”
“This place is awesome!. I adopted a 5 month old pup a couple weeks ago and was worried about how skinny he was. The staff here are very knowledgeable and will answer any questions. They helped me pick a diet that would best suit little Butters. In less than 24 hours, he is already in love with his new food.
I will be a lifetime customer?”
“Charming loves coming here for his treats but also for the treatment he gets from the staff. Special shout out to Haley for always taking care of Charming when he goes in for his paws & ears cleaning appointment. And thank you to Krysta today for giving him a great grooming service. I’m happy with how professionally you guys take care of him. Both do an amazing job. Definitely booking another appointment pretty soon.”
“Truck drivers-
Plenty of space to maneuver once you get to the dock. If you go around the back side by the church, be careful! There’s workers present in the alley but there’s enough space to drive through. However, if dollar tree happens to be unloading when you get here, you’ll have to back in all the way from the other side of the building, since there’s no room for 2 trucks, but it’s really wide with plenty of space too so it shouldn’t be an issue. The employee was really cool and kind, and helped me get unloaded right away. It was truly a pleasure delivering here, and so I thank the team this location!
You may be wondering who I am, but my name doesn’t matter, my voice does, and now so does yours. These are not instructions, this is a confirmation of a truth you may already know. What you choose to do with it is up to you.”
“It was shift change and although I was the only person waiting in line one of the employees,Whitney, made sure to help me get checked out (I had only one thing and would not have complained if I had to wait) even though she was already past her time to leave for her shift she made sure to help me. In this day and age of young entitled people this stood out to me and really made my day! Everyone else was also helpful. I came for 2 snails and I was able to get assistance immediately.”
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“All of the staff are nothing short of amazing!!!! Both of our dogs love hanging out with their friends. Both the four legged and the 2 legged ones!!! 10 out of 10 very highly recommended ?”