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“Absolutely fantastic experience — efficient, highly knowledgeable, and genuinely helpful. He didn’t just give expert advice on my bike; he went above and beyond, offering thoughtful tips on how my 16-year-old son could gain confidence and improve his skills through hands-on cycling repairs. The guidance was practical, encouraging, and empowering, turning a routine visit into a meaningful learning opportunity. I’m deeply grateful for the care and attention, and the entire team made us feel completely welcome with their professionalism and warmth. The environment strikes the perfect balance between friendly and expert, making it easy to ask questions and feel supported. It’s rare to find a place that combines technical expertise with such a thoughtful, people-focused approach, and I left genuinely impressed and appreciative of the entire staff.”
“Great price, great help picking out skis and boots, and when I needed my bindings set up for the next day, the two Andrews squeezed in setting up my bindings same day.”
“Top notch bike store! Ben & his team are so helpful & friendly EVERY time I visit. I appreciate their help to keep me riding from picking out a new bike to the service dept. Would not go anywhere else to buy a bike!”
“All the staff were incredibly helpful and nice. The whole fitting was incredibly comprehensive and explained to me. I felt like I knew why every part was adjusted and how because everything was explained to me. They have tons of warranties and deals! Great for new or experienced riders! I learned so much and I cant wait to go to a bike maintenance class!”
“Don't go anywhere else, this place is IT. Absolute gem of a bike shop. Brought my bike in for service and the tech that helped me (wish I would have caught his name) was honest and didn't pressure me into any work my bike didn't need. Work was done quickly. A different person walked me through everything when I picked my bike up - same great attitude. These guys genuinely just wanted to help me make the most of my bike for an incredibly fair price. Easily the best experience I've ever had with a bike shop. THANK YOU for not shaming me for how dirty my bike was and for cleaning it!!”
“If you need bike work done, go see Mike at Mokros cycle. He is really a great mechanic, very reasonable, and prompt.
Just had him replace my Giant bottom bracket, crankset and chain ring for a 1X
I’ve been using him for years and he always does an excellent job.
You won’t be sorry.”
“Great experience, got a great bike, friendly owners, no pressure! Highly recommend:)Side note: I feel like all the bad reviews on here are complaining about the same thing, the owners seem to be clear they don’t work on Walmart bikes. As a person who always had a Low quality bike, I can see why they would refuse to work on them.”
“Incredibly knowledgeable and helpful shop. Owner, John, is a proud Tosa business owner that has my business. He’s real down to earth and a pro at what he does.
Plus, he’s got a bird that’s older than me by a decade if you don’t go in for your bike, or for John, at least go in for the bird ?
You can purchase new and used bikes here. I personally go here for bike repairs, tune ups, free air pump, and tire swaps.
Great, trustworthy local business.”
“Popped a spoke on a recently tuned up bike. Out of state ride scheduled the following weekend and many shops were full up for service. I called Hans and he was polite, courteous and told me to bring my bike in that day. Two days later, it was ready for pickup. Good pricing as well and he called me on completion before the weekend. The shop has tons of inventory and is located right off the New Berlin trail. Thanks for taking care of my service issue before I headed out of town for a multi day ride.”
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“Benjamin was very helpful and experienced in getting me in the correct boot for the ski season. I also needed my helmut adjusted and he corrected it so it fit comfortably. I was very pleased that I stopped in the Brookfield Store!”