Cream City Music is Milwaukee’s premier destination for guitar players, known as one of NAMM's Top 100 dealers. It features an extensive collection of new, used, and vintage guitars and amps. Customers consistently praise the best selection, best prices, and first-rate repairs. The business also offers guitar repair services, trade-ins, and purchases used gear. The staff is repeatedly described as honest, knowledgeable, friendly, helpful, professional, and responsive. They provide excellent customer service, are patient and polite in answering questions, and are not pushy. Staff members help customers find the right gear, assure them throughout the purchasing process, and offer smooth, quick, and professional transactions. They are clearly committed to customer satisfaction. Many customers highlight the quality of the instruments and setups, noting excellent fretwork and spot-on intonation. The store offers a complete setup within 30 days of purchase. Even when issues arise, customer service is fair and immediate, offering solutions like covering return shipping or providing a discount. This professionalism earns high recommendations, with customers stating they exceed expectations, plan to return for future purchases, and are a pleasure to work with.
