LensCrafters at 16970A W Bluemound Rd is dedicated to providing quality eyecare. They offer comprehensive eye exams, a complete range of premium lens solutions, and a wide assortment of designer brands. All prescriptions are welcome and they accept most vision insurance plans. The store is described as very neat and modern. Staff members, including the manager and associates, are noted as super helpful, courteous, professional, and efficient. They listen carefully, go above and beyond, and provide easy and comfortable service. The manager received specific praise for turning a negative situation around, showing patience and care to ensure customer satisfaction. Customers report having a great experience and state they will definitely be going back.
Stephanie Green does an excellent job at the Brookfield store. From help with choosing the proper frame and lenses to getting your glasses to fit properly and comfortably, she knows what she’s doing. I have worn glasses for over fifty years and I have to say Stephanie is one of the best when it comes to customer care.
August 2022
Always such great customer service. Letisia is always so informative and has helped me and my family always find the perfect frames!
February 2022
My first time back since the pandemic and I have to say my experience was just as good if not better than the last time. They have remodeled, upgraded some things, and have 6 eye exam machine, which was pretty neat. The techs were very helpful and knowledgeable. Dr. Jeff Jensen is so funny and makes you feel very comfortable.... read full comment
