Performance Running Outfitters (PRO) is a locally owned specialty running and fitness store dedicated to making customers' feet happy and promoting a healthy lifestyle. The store offers a free video gait analysis and a track for testing shoes, along with a selection of quality apparel and gear. Customers frequently praise the knowledgeable staff, who provide exceptional service. One reviewer highlighted how staff members like Chase and Ethan helped find the perfect shoes tailored to individual needs, while another noted Meghan's thorough gait analysis and foot scan, ensuring the right fit for recovery from an injury. The customer service at PRO consistently exceeds expectations, with reports of staff going above and beyond, such as Chase personally retrieving shoes from another location and ensuring the right inserts were provided. Many customers express their satisfaction with the shopping experience, noting the friendly and helpful atmosphere, even during busy times. Overall, Performance Running Outfitters is highly recommended for anyone looking for expert advice and quality running gear in a welcoming environment.
This is one of the last true all service running stores left in the Milwaukee area. Sales staff is knowledgeable and helpful. I feel they are in tune with local races and running events. The store is well stocked, and can get most items in a reasonable timeframe.
October 2024
I had an issue with a pair of shoes, turns out it was a defective pair. I was incredibly impressed with how Chase handled the situation, and a shout out to Paul who did a great job assisting me. Customer service above and beyond anything I had anticipated. So glad I bought my shoes here!
October 2024
Customer service is always top notch for me when I shop there. Thanks Performance Running Outfitters! A+++
