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“Finding the level of customer service they provide is extremely rare these days. The employees are extremely knowledgeable and passionate about the products they are selling. I would highly recommend!”
“On Tuesday 11/25/2025 I went to West town Archery needing a Retention spring to hold down the bolt for my mission crossbow(10 years old). It was not easily found being off such an older model. One of the owners Fred looked up, down, and around all over the store to find one for me but to no avail. I needed it for a hunt the next day, so Fred remembered he had a bow that was out of commission in the back with the same part. He dismantled that bow and put the retention spring on my crossbow and did all the labor free no questions asked! Fred saved the day and my Holiday hunt!! Thank you so much for the excellent customer service going above and beyond!! I will be back with any and all of my Archery needs!!??”
“This is a legendary spot in Brookfield. Decades serving the community, and some of the best people you will meet. Go see Dave and his staff to outfit your player, or your whole team. Soccer world is THE location in southeastern wisconsin.”
“I do not have the words to express the patience, kindness, and generosity of this store. From the bottom of my heart- thank you for everything you’ve done today to help my goalie.”
“Great shop, always has any jersey/apparel that you would want. Only thing to keep in mind is that if you want a players number and name on the back of a kit, make sure to call in advance because they don’t always have the names ordered. Overall great location.”
“A gem that I didn't know about until today! I have been in need of a new swimsuit for awhile now, as I lost some wieght, but didn't really think much about over the winter months but here we are getting warmer!
This place had exactly what I was looking for and more!
I was looking for something for exercise and for lounging around the pool. I ended up just buying one jammer today but will definitely be back for one of their swim briefs!
Thier selection here is for everyone, obviously, but I think it is more designed for exercise rather than beach for most people. Their mens section for swimsuits is limited to swim briefs and jammers, which I don't mind but may not be for everyone.
I was hoping that they would have the square leg swim briefs/trunks, like jammers but shorter, but nope. Maybe thoughts for more products! Hint. Hint. 😁
Besides that the two wonderful ladies working today were amazing, showed me right where the men's suits were. Also very attentive, right when I tuned around to ask to try them on, she already know what I was about to ask and pointed me in the right direction. Thanks ladies!
Definitely going to visit again!”
“Bought a opair of Skiing Boots there in early 2025. I already noticed they had an excellent service but eventually they mixed up the size of the Skiing Boots by accident, which I realized just some weeks ago. I asked them politely, if they could do something about it, as I live in Germany and it's not easy for me to go to the store and change them. Without hesitation they told me we could exchange the wrong boot with the correct size. I am astounded by the kind of customer service they provided me with. Mistakes happen, so it's even better to see that in this case, goodwill and respect for the customer were absolutely guaranteed. - I'm definetely coming back during my next stay in Milwaukee!!”
“Decently sized REI in an area I don't see any real hiking options around our much other outdoor options. Still nice to have a store to cater to outdoors minded people.”
“I finally decided to get a new set of clubs and scheduled a club fitting with Mike. He did an awesome job finding a new set for me. We tried a bunch of different options and he was very patient, letting me try a bunch until I felt comfortable and was hitting great with them. He did a great job explaining the differences in the clubs and how they affect my swing/the ball. I walked out with a custom set tailored to my body/swing and I’m feeling much more confident in my game thanks to Mike’s help.”
“Calvin in the shoe department was very knowledgeable and extremely helpful in helping me purchase a new pair of Hoka shoes. It was a very busy Saturday afternoon and he effectively delegated his time with all the customers within that area.”
“Customer service was above and beyond! Had an issue with one part that came with crossbow just purchased and Dave in gun department helped find a solution to my issue. Very appreciative to willingness to go out of his way and complete the customer experience!”
“I recently sold some sporting equipment. The gentleman helping me was friendly and honest. I will definitely sell and or buy used equipment from this location again.”
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“This is a great dive shop. I’ve been on several charters with them, bought a few pieces of gear, and had my regs serviced by them. The staff is very professional and does things right.”