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September 2025 by Greg Schuchardt
The service is rough.
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September 2025 by B Jaws
Unfriendly and not helpful. Ok, your internet is down. What are my alternatives? Does it cost you anything to sympathize or have a pleasant demeanor?
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August 2025 by Erica Jo Cummings
Terrible service. Horrible communication. The employees do not have any sense of courtesy or wanting to help you with ANYTHING. Reviews were mixed so I gave it a try. SAVE YOUR TIME AND EFFORT: go somewhere else!!!
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July 2025 by Laura Hanson
They’re so nice & helpful here! And they always give my kiddos stickers!
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July 2025 by Kari Perry
They are friendly, quick and efficient
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June 2025 by Ryan Michala
Literally got there before close on a Monday and they wouldn’t let me in or take my packages. Employees just kept walking to their cars didn’t even acknowledge me.
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May 2025 by Katie B
They charge a dollar to put six inches of packing tape on a box. I can’t wait for their response to this here one star review. “Yeah it’s company policy blablabla. Sorry not sorry we have to make more money off all the money we already make off you in our shipping costs. Don’t you know how much it costs us to give away a few inches of packing tape?!” Well, there’s a reason for so many negative reviews here. You charge exorbitant rates for shipping and then you charge a dollar to put a piece of tape on the box. “Well you should have come prepared”. No, you’re a shipping company. Tape doesn’t cost that much money, especially at the bulk rates you’re getting tape at.
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May 2025 by Scott Mathison
fast, efficient and convenient location
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April 2025 by Sue Johnson
I stopped by with two very large packages, thank you for the hand trucks outside as well as the kind employee that ran and opened the door for another customer and me
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April 2025 by Collin Pickart
They do not offer Notary services here. false advertising.
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March 2025 by Arsal Hussain
Great service! Fast and reliable!
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October 2024 by Tiffany Howard Casarrubias
I had a large, awkward package to bring in. It wasn't too heavy, but hard to carry because of its size. The workers stood at the desk watching me through the large windows struggle to get the door open, never taking a step forward to help or even just hold open the door.
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September 2024 by Maria Steck
Quick and cordial service. I used a dolly provided by store to bring in my box to be shipped and the associate was kind to lift it up to counter without me having to ask. I’m sorry I didn’t get his name. There was no wait. Best price was provided and I was satisfied with the quote. Their computer system makes it easy and effortless to provide all the info. to ship out. I always use UPS; it’s more economical and faster than USPS.
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August 2024 by Christine Reinders
Disappointed to report I will no longer be utilizing the Brookfield (North Ave.) location. I recently carried two very heavy, large boxes into the store to be shipped to a PO Box. Well... UPS will not ship to a PO Box, so I had to return the two very heavy, large boxes back to my car. Four employees stood behind the counter watching me struggle with the boxes. Not one offered to hold the door for me (and I made two trips in and out). Note, there were no other customers in the store - the gentlemen simply stood there and watched me carry and struggle with the boxes and door. As much as I appreciate the proximity of this location, I will not return.
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August 2024 by Meaghan Bertram
They never have a notary available- even when you call ahead to make sure they can provide the service.
