Custom Service Hardware is a reputable hardware provider that has been serving the woodworking, remodeling, building, and DIY industries since 1977. Despite the challenges posed by the COVID-19 pandemic, the business remains committed to meeting its customers' needs, offering a call-ahead option for those who prefer not to visit the showroom. Customers have consistently praised the company's exceptional service and quality products. Jennifer, a knowledgeable and accommodating staff member, has received high praise for her assistance in recent projects. Customers have been delighted with the beautiful cabinets, the quality of the hardwoods, and the care taken in packaging and shipping the products. The business has also demonstrated its flexibility, working with customers over the phone and via email to complete projects, such as a full kitchen remodel and the addition of a dry bar. Customers have expressed their satisfaction with the final outcomes, sharing before and after photos of their stunning new RTA cabinets. Overall, Custom Service Hardware has earned a reputation for providing high-quality hardware, excellent customer service, and a commitment to meeting the needs of its diverse clientele.
Good communication from Jennifer. Fast shipping. Good transaction.
November 2025
Today I called Putnam Rolling Ladder Company, and spoke with Elijah in their customer service department. This was a most helpful call, and the service I received was outstanding! I highly recommend Putnam Rolling Ladder and Elijah in Customer Service. Glenn Allen
October 2025
James at CSH was incredible to work with, so patient and willing to address all of our questions and concerns, prompt responses and always available to help, pricing, product, and delivery were great
