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September 2025 by Ryan Kahl
Just wanna say thank you to Robert and Blake in the gun department top notch service from start to finish. And the freebies don't hurt either lol! Stop in next time your in town if ya don't buy anything you'll leave knowing more then when ya walked in for sure!!
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September 2025 by Thomas Faschingbauer
Always have what I need. Friendly staff.
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August 2025 by Jill Dreier
Great customer service!! So thankful our small town has this hardware store!
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July 2025 by Isaac Christenson
The best customer service around with a great selection of Milwaukee tools
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July 2025 by Karen Kuntz
We are so thankful to have the Clear Lake True Value close by, as the people who work there are the BEST OF THE BEST!! We bought a refrigerator today, from the helpful Ali, and Bob offered to deliver it on his way home from work! Unbelievable!!! He was professional, careful, friendly and efficient. It was top notch service! Our refrigerator is cooling down and will be ready to go by morning!! Thank you, Bob, for going out of your way to help us. You are greatly appreciated.
P.S. A big shout out to Kevin, too, for helping us last week with a refrigerator for a rental. You tried to figure out a way to fix the old one which would have been a lost sale for you. Your honesty and kindness will never be forgotten. Thank you.
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June 2025 by Jeremy Berg
Great store. Treat you right.
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June 2025 by Darah W
My apartment had a new washer and dryer unit installed and low and behold, I forgot to check the dryer for clothes. The unit had stopped working, and I honestly didn’t think I about checking.
The young man who came was very quick and did a heck of a job. The new unit works so great!
Well he left and a few days later I questioned myself. My husband said to call do I did and was very happy to know my unit was still in your dumpster.
Thank you to ALL that literally fished my clothes out undies and all. Y’all washed them and everything. Thank you so so much. I am shocked at what I left in that dryer!
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June 2025 by Arling Olson
Robert helped my grandson and I pick out a starter .22 kids rifle. What a great feeling watching the happiest seven year old in the world! Thanks Robert!
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May 2025 by Justin Warner
Good and friendly store
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October 2024 by Doug Clough
Too bad I can only give five stars,they deserve more. I've been in other hardware stores where employees try to run and hide, at Clear Lake every employee comes up and asks if you need help and will guide you to what you are looking for. When it comes time to checkout if you happen to get Carol, if you come in having a bad day she will get you laughing again before you leave. Keep up the great work.
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September 2024 by Lynn R
They are always helpful..
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April 2024 by Daniel “cornsnicker3” Bittinat
This store is a real gem in the community. They came recommended from a trusted neighbor specifically for appliances, so far, I have bought a washer, dryer, and various plumbing parts from them. They really have a customer service edge that I think is missing in retail. I took advice from the manager (I don't remember his name) for fixing the plumbing under my kitchen sink and connecting my bathroom sink to a small PVC stub in the wall. His advice worked perfectly.
Places like these really should be celebrated in our area and I highly recommend.
If I had any constructive criticism, it would be longer hours on Sunday and selling chicken feed.
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October 2023 by Autumn Z
Wow! What a fun store to check out. They had the tools we needed and fun toys for our kids. The workers were extremely helpful and kind.
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July 2023 by Mark Athey
I drove into Clear Lake on the 4th because the website said they were open. They were not open. They lost $100 sale plus future business as far as I'm concerned.
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July 2023 by Jerry Barber
I was having problems with my wash machine. They are so knowledgeable there! I gave them the symptoms and they grabbed the part I needed right away. Definitely recommend this place for any appliance