Yesterday I had a box delivered by FedEx Ground. The box was opened a little bit. After looking it over that night, I noticed the bag of hardware was missing. This morning the FedEx driver stopped at our house and dropped off the bag of hardware. It think this is the best customer service.
February 2024
Very disorganized. Recorded my address wrong to delay shipping. Following day said nobody to accept package when it was confirmed prior nobody needed for delivery. Nothing but terrible excuses from office staff
February 2024
Left a note clearly on my door for the delivery driver to knock, since my doorbell is not working. They ignored the note and did not deliver my package. Then of course you cannot pickup your package at the delivery hub center, because FedEx is special. Have to wait till the next day when I will be gone at work. Good service,... read full comment
