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“Service here has been outstanding over the years. I’ve had no issues or complaints. Employees at this location always make sure to go the extra mile to satisfy your personal and business needs. Give them a try and I guarantee you will not be disappointed. The owners of this UPS Store are honestly what make the experience stand out. They are professional, hardworking, and genuinely care about both their customers and employees. Even during busy times, they stay patient, helpful, and organized, which makes a huge difference. What I appreciate most is that they treat people with respect and make the store feel welcoming instead of rushed or impersonal. You can tell they take pride in running the business well and keeping things efficient despite how demanding shipping and Amazon return traffic can get. In a franchise business where experiences can vary a lot, these owners set a very high standard. Their leadership and customer service are the reason I continue coming back and recommending this location to others.”
“Ronaldo and his partner were very nice! TV delivery was right at the beginning of the delivery window and they called to let me know they were 30 minutes away. Put it exactly where I wanted it. Very happy with delivery.”
“The service in this store is awesome . Prahlad gave me the best service . People are welcoming and kind . You will get all services like notary, printing , courier . I would highly suggest everyone . ☺️”
“This is my local UPS store. I visit frequently and always have a great experience. Staff is efficient and no matter how long the lines are, I’m in and out at a reasonable time.”
“⭐⭐⭐⭐⭐
I've been coming to this UPS Store for years and it never disappoints. The staff are genuinely friendly and go out of their way to make sure your package is handled correctly. I came in during the holiday rush with an awkward-shaped item I had no idea how to ship, and they took care of everything — packaging, labeling, and finding me the best rate. What could have been a stressful errand turned into a five-minute stop. Clean store, short wait times, and people who actually seem happy to help. This is my go-to for all things shipping and printing. Highly recommend!”
10:30AM - 3:30PM
4230 N Oakland Ave, Shorewood
Shipping Centers
“I always have a great experience at the UPS Store in Shorewood. The staff here are incredibly patient, friendly, and genuinely helpful, whether I’m shipping a package,, or just figuring out the best option for my needs, they walk me through everything without making me feel rushed. It’s the kind of customer service that’s hard to find these days. Highly recommend this location!”
“I'm not a computer person or doing anything on a computer. I am a person person. I like talking to people. BUT the Estes process of getting a quote, processing the BOL and scheduling a pick up online was a very easy process. If i can do it, anyone can! Thank you Estes.”
“I cannot thank the staff at this location more. I brought in a booklet for printing and when I arrived I realized I’d made a mistake with a long black fold line on the cover. I just told them to go ahead and print my 50 copies and I’d just deal with it. Imagine my surprise when I picked up the perfect booklets! Ryan had gone out of his way to scan the cover and make the adjustment I didn’t know was possible! My booklets were perfect!! I’d planned to take a several hours hiding my own mistake with washi tape, but now I don’t need to do that!
I was surprised and grateful. Everyone at the counter is nice and accommodating. I chose this location because it was convenient, but now I’ll choose it no matter where in the city I’m coming from. Thank you.”
“My company has purchased pelican cases from Pak-Rite multiple times to ship our avionics demos to various trade shows and customer demonstrations. The process is efficient. We place an online order and select in-store pickup. A store employee then contacts us to confirm the sale and the date and time of pickup. We've shipped our demos without pelican cases a few times, and we always end up ordering more. The cases not only protect the delicate equipment, but they make transportation--whether through an airport or to a FedEx office---a breeze.”
“Turned up with a pile of loose samples after a trade fair
Gary and his team got my stuff boxed and padded and sent around the country.
Bloody brilliant mate”
10AM - 11:55PM
3116 N Downer Ave, Milwaukee
Shipping Centers
“this looks like a perfectly reasonable smoke shop and hookah lounge-- and an ineffective ups/package point. ---don't make the trip here for amazon returns (staff told me they have a problem with ups not taking the packages, or others not picking up the packages, so they did not take mine)”
“I run a wedding floral business from my home, and I somehow missed delivery for one of my Monday morning fresh flower deliveries. I panicked not knowing if I'd have to wait until the next day for redelivery, if they'd all be dead by then, etc. as I've never missed one before! I tried calling FedEx but everything is run by robots these days. So I drove to this location to get help figuring out how I could get my flowers the fastest. The employee at the counter was incredibly kind and helpful. I believe her name was Pam. She took my number and said she'd get in contact with the driver to try to get them redelivered today. She called me back within a couple hours to say my flowers would be delivered within the next hour and they were. I am so grateful for her kindness and help today!!!”
“Got couple of packages from India in less than 4 days. The service was very fast. Received updates at every leg of the movements. Also received the mail for duty payment. After the payment, the packages were delivered shortly. The conditions of the packages were in great shape and no damages. Great service.”
“I had multiple boxes I was shipping and needed extra help with a few things. Mike and Steve at the Oak Creek Fed Ex location went above and beyond with customer service to make things easier for me. I really appreciated them going the extra mile and wanted to give them a shout out!”
“I was only there to shovel the sidewalks I am the maintenance man for the sidewalks the place is clean the office ladies are exceptional always smiling even on a snow-filled day glad to have them working hard for us”
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“Had to drop off a package for ground delivery. Fellow at the gate took care of it. Not like UPS or USPS where you walk in with a parcel. They've got a clipboard to sign and that's it. I did have a prepaid shipping label, so that might make a difference.”