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“I love dealing with Amy Westermeyer, she is very knowledgeable and helpful, I had a problem with my debit card and she helped me right away, I had a problem previously talked to someone else and was told 2 weeks to send me a new card. I have problems coming into the bank so Amy is so much more helpful she knew who I was by my voice on the phone, I have and will continue to recommend Amy to everyone i know”
“I’ve had such a great experience at BankFirst! Vanessa, Mary, and Diane have been a huge help with my banking needs and deposits—and I can’t forget the Friday cookies! I really appreciate that they recognize me and take the time to chat. I never feel like just another customer, but someone they truly know and care about.”
“The staff is so helpful and friendly. I never feel like I'm asking a dumb question or making a strange request. The personal feel of a small bank is wonderful!”
“Brad Chadwick is the rare bank officer who actually removes stress from the process instead of adding to it. I came to him needing both a refinance and a HELOC under some real time pressure, and he handled everything with zero drama. Clear communication, zero surprises at closing, and genuine care about getting it done right. I've dealt with enough lenders to know this isn't the norm. Brad is exceptional. Do yourself a favor and work with him. Five stars without hesitation.”
“Kyle Suchanek was absolutely amazing with getting my auto loan set up along with a checking and savings account. He is personable, and very friendly. The process was seamless, and we feel very well-informed thanks to his expertise.”
“We had such a great experience working with Amy F. She was responsive, knowledgeable, and incredibly supportive throughout the entire homebuying process. Amy made everything feel smooth and manageable, even when things got stressful for us. She took the time to explain each step clearly and was always available to answer our questions. We felt truly cared for from start to finish. I would absolutely recommend Amy to anyone looking for a dedicated and trustworthy lender!”
“I want to share my Experience I had with Amanda at the cottage Grove location. She was wonderful. She helped me with my debit card and also helped me navigate my move to Arizona. It’s a great place to go for wonderful customer service.”
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“These is review for ATM - I never was inside the bank.ATM is in drive-through, open 24h. Transaction limit: $600 - or at least when I tried $700 or more I was over transaction limit. Does not dispense $50 or $100 bills.”