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September 2023 by Marcia Wolff
Positive - The vet seemed knowledgeable. The place was very clean. Negative - The wait was unbelievably long. The examination was done in the back, not in the room you are in. I definitely didn't like that.
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August 2023 by Jenny L.
Found a dog. Went for them to check for a chip. They found the chip not registered . All was taken care of, owner found chip registered. It was a great outcome.
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August 2023 by John Stelmaszek
Great place to take my large parrot. Super friendly staff too.
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June 2023 by Antonio Muniz
Very compassionate about their animals especially if you lose one.
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May 2023 by BABOONGA
The staff were very nice and Dr. Osgood was great at explaining what was going on with my pet rabbit. Would recommend the place, but they can be busy (for good reason).
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September 2022 by Nathan Waddell
Unbelievably terrible experience.Fleas were missed as the cause of a skin infection of an animal I adopted, and that ended up costing me over a grand to deal with the infestation of my place and my folks in spite of my bringing the cat in to be looked at before bringing it into my house. They then later claimed to lose my file when I needed it for insurance (which can only mean they are still using paper records, which I think is appropriate for how archaic and backwards the whole experience ended up). Also, it is extremely uncomfortable being in the office when the doctor is yelling at what could only be high school kids. I am happily driving further for better service
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January 2022 by Will Strege
The receptionist over the phone is very personable and have a great drop off pick up service for pets, but make sure you ask what the charge is for everything they mention.The fixing of my gerbils teeth was supposed be $40, but expanded to $120 after asking if it included a check up or anything. I attributed this to a communication error, but she also upsold nail clipping on the gerbil as if it was part of the package, not only to be charged for it, but the the poor gerbil's claws, by all appearances, were bloody and he clearly in pain when I got home. I expect the vet to do it safely or not at all. He won't grab on to anything, not even sunflower seeds, and for those that have a gerbil know that's pretty crazy.I will be demanding for a refund on this visit since, while they hopefully fixed the teeth (I can't verify this at the moment), they mangled his hands and feet with an unnecessary procedure sold to be safe to me, who knows if I can trust them for the test of the visit.I do not recommend this place for gerbils due to quality of service and shady business practice.
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January 2022 by Kaylee Kempken
Called to set up an appointment to get a hedgehog’s nails trimmed, and Katelyn who answered the phone was very rude and sounded as if she didn’t want to be bothered with such a small request. Very unhelpful and condescending when trying to find a time that would work with a busy work schedule and during office hours of their exotic vet. Customer service was almost non-existent. If that’s the first impression of a business, I can’t imagine what the service is actually like. Let her know that she didn’t have to be so rude, and that I would find someplace else for this to which she replied “okay thank you”.
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January 2022 by Jessica Trimble
Quick drop off and picked up my pet in a few hours. Nice staff.
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January 2022 by Alicia Briant
Our first visit at this vet I was very pleased! My fur children got an A+ today! Thank you ♥️
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October 2021 by Jason Wasserman
PSA: On 10/2/2021, when calling to get a non-clinical (drive-thru) appointment for a Cytopoint shot we were informed that the operating hours as defined are "not actual" and that we would not be able to get appointments past 4:00 PM on weekdays (12:00 on Fridays) or at anytime on a Saturday since Saturdays were being reserved for "emergencies only". Unfortunately, as working adults, we are going to have to switch veterinary services. Disappointing, to say the least...
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October 2021 by John Sopina
This is my go vet for my cat!
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August 2021 by HOLLY HENNINGER
Great vet and boarding experience. Last minute trip out of town and only available option. Made sure vaccinations were up to date, loved on my fluff nuggets when I couldn’t.
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April 2021 by mj Blankenheim
Love dr. Osgood!
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January 2021 by Oscar Martinez
They Take care of the animals and do good at there jobs but the repcieption is very rude
