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February 2024 by Gail Ranzulla
Vinny was great. We will be back to see Vinny for all our Verizon needs
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February 2024 by Sophia
Jose was absolutely phenomenal. He was very kind and helpful! He made my experience amazing and the time flew by. He was very personable and a great person to communicate with! 10/10 recommend his service!
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December 2023 by Buck Berce
Victor (in store indirect agent) was fantastic
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November 2023 by Amber G
Great experience today with getting a new account and phone set up!
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October 2023 by Paulette Marzahl (McMurph)
Victor went above and beyond to make sure my phone was set up properly and fully protected. He was awesome!
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August 2023 by Chele Phillips
Alex is the only person we will deal with for Verizon. He is hospitable and cares about valued customers. Time and again, Alex will work with two to three people at a time ensuring they receive the best quality of service that he can offer- especially without the much needed help to move things faster. Alex remembers his customers and and cheerily greets them upon entering the store. Not only have I witnessed the above mentioned, but Alex is kind to all customers, young and elderly. They depend on his help understanding things about his/her devices and are confident they can come back repeatedly for his assistance. Alex’s professionalism is what we lack in this day and age of customer quality. I can say that my husband and myself would use a different place if Alex were to leave Verizon.
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August 2023 by April Fees
I read a lot of reviews saying this location was terrible but it was the only choice I had with my work schedule so I stopped in. Had a great experience, staff was quick and helpful and I 100% will be going back
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July 2023 by Valkyrie Delivery LLC
Alex provided fantastic friendly service with impeccable knowledge providing me all the options Verizon had to offer since my phone was over 4 years old in need of an upgrade.
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July 2023 by Wendy Kirkeeng
Alex provided A+ service with the purchase and transfer of data to my new IPhone 14. Alex is very pleasant and provided the necessary information in an easily understandable way. I left the store feeling great about my purchase and experience!!
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July 2023 by Jul Nav
Had to get a new phone. Ran into Verizon in Delavan. Alex was wonderful to work with. He went through all the options I had. I landed up doing an upgrade, however the only color they had in stock was a green that I didn't like, so Alex contacted another store and actually drove over there to pick up the new phone for me. Couldn't be more happier, transfered all my stuff over to new phone. I highly recommend if you have cell phone needs to see Alex over at Verizon in Delavan.
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May 2023 by D Dooley
Alex was very good and it was a pleasure working with him. He's outstanding
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April 2023 by Becki Gibbs
Brian and Alex were absolutely fantastic! They helped me upgrade two phones and switch over to a business account that helped me save money for my overall needs as a Verizon customer. Hands down an awesome team at the Delavan store. I will be back next time I need help with my account. Thank you!
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April 2023 by Pete Steele
Bryan and the crew here really are helpful and knowledgeable, they also are not pushy and understand their product. Thanks team!
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March 2023 by Leah Wagner
Went in to get a quote on phones and Alex did everything he could to get us the best deals that worked for us and our family. He was very knowledgeable with the company and phones. Hopefully he will be there for us to work with for a long time! Very satisfied.
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February 2023 by Kari Lanser
Outstanding customer service! This is the only place my family goes to upgrade our phones. They are the BEST!
