Victra is a Verizon Authorized Retailer in Delavan, WI that strives to create the best possible experience. The store offers a full range of wireless devices, accessories, and device protection. Reviews highlight that the consultants are knowledgeable, dedicated, and very helpful. Customers report amazing experiences, noting the staff is inviting, patient, kind, and personable even during busy times or near closing. They are described as no-nonsense and able to resolve technical service issues efficiently, often saving significant time compared to calling Verizon directly. The team works hard to get customers taken care of quickly and makes stressful situations, like dealing with a broken phone, much better. Many customers express being very pleased and happy with the support and service received.
Five stars for Clay. After dealing with a complete nightmare at a nearby repair shop, Clay treated me with actual decency, respect, and got my active line sorted out onto a backup phone in minutes without trying to nickel-and-dime me. Highly recommend this specific store.
February 2026
Cory was fantastic to work with and the other Verizon employees were helpful and courteous. It was a pleasant experience.
February 2026
Great sales person in Delavan! Personable, patient, helpful, and knowledgeable.
