“I've always come to O'Reillys, they've always been a good place with good service, and still are. I have seen some staff changes - as that happens in many businesses.
I wanna just say although I'm sure she's a very nice person in general, theres a Tess there that seems to be very tightly wound so to speak. She gets very short with customers and the tone she has in some instances can be aggressive for lack of a better word.
As I said, I don't know her, and I'm sure she's a good person, but as a customer I would say she needs to calm down and develop a better customer interaction tone and and process.
Customers don't like to feel like their interrupting staff time when that staff is working and on the clock.
Battery Stores
“I've always come to O'Reillys, they've always been a good place with good service, and still are. I have seen some staff changes - as that happens in many businesses.
I wanna just say although I'm sure she's a very nice person in general, theres a Tess there that seems to be very tightly wound so to speak. She gets very short with customers and the tone she has in some instances can be aggressive for lack of a better word.
As I said, I don't know her, and I'm sure she's a good person, but as a customer I would say she needs to calm down and develop a better customer interaction tone and and process.
Customers don't like to feel like their interrupting staff time when that staff is working and on the clock.
Just an observation and suggestion”