Eagle River Ford is highly praised for its efficient and smooth car sales process, with one reviewer noting that even a DMV clerk complimented their well-maintained documentation. Customers appreciate the quality service offered, including undercoating and bedliner services, as well as mechanical repairs not limited to Ford trucks but also other models. The staff is described as friendly and professional, making the experience quick and easy—some customers report walking out with a new truck in just a few hours. The dealership’s sales team is recognized for their helpfulness and ability to provide accurate information, making customers feel comfortable and confident in their purchases. One customer shared a surprising experience of buying a truck 1500 miles away after initially just browsing, highlighting the trust and positive impression left by the sales staff. Additionally, their mobile service team is praised for same-day repairs, with technicians arriving promptly to fix issues without disrupting customers’ schedules. Overall, Eagle River Ford is known for its excellent customer care, quick service, and high-quality work, whether buying a new vehicle or receiving mechanical repairs. Customers feel valued and are likely to continue doing business with the dealership in the future.
This is my second truck in six years with Eagle River Ford. The staff there is top-notch love this place great people.
December 2025
They pick up your vehicle for service and you don't have to sit around and wait for them to finish. Yeah!!
December 2025
Justin was an absolute pleasure to deal with. He was quick to respond, very friendly, and stayed late to help set up the features on my new car and explain how everything worked. The gal in Finance was also very friendly and got everything done quickly. Highly recommend!
