Citizens Bank is known for its welcoming and friendly staff who consistently provide excellent customer service. Many customers appreciate the helpfulness of the employees, whether it's assisting with large deposits or setting up international transfers. One customer shared a positive experience with an employee who went out of their way to help locate a different branch, showcasing the bank's commitment to service. Regular visitors to the Eagle branch express gratitude for the consistently wonderful experiences they have had since becoming customers. Overall, Citizens Bank stands out as a reliable choice for both in-person and online banking needs.
I come here frequently to make deposits for work. Mostly large bags of coins. The staff is always welcoming, friendly, and very helpful despite having to carry the bags of coins to the counter and pick out foreign coins that I may have missed.
December 2024
Cara assisted while I was at the bank. She was very kind and helpful. It’s always nice to have someone so welcoming and a smiling face to greet you when you walk in the door!
December 2024
Fantastic service and friendly people make you feel at home.
