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September 2023 by Sarah Hoekstra
Jennifer Christensen was absolutely wonderful and helpful! Love this branch!
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September 2023 by Luke Healey
Very nice bankers
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March 2023 by Google user
I have been going to this branch for years and I have ordered coins from them often. I had ordered Kennedy's a week prior. I want to the counter and asked if my order of Kennedy's came in? She went to the back and came back with the box. She started to tell me that she so happens to have them in the back. Knowing that I ordered them and have ordered many box's in the past. She proceeded to tell me that they do not take orders for coins. I didn't want to cause a scene so took the box and went home. I don't like it when people lie to me. I've only had problems with this particularly teller. 02-23-23 (3:30ish)
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March 2023 by Troy Andritsch
I have been going to this branch for years and I have ordered coins from them often. I had ordered Kennedy's a week prior. I want to the counter and asked if my order of Kennedy's came in? She went to the back and came back with the box. She started to tell me that she so happens to have them in the back. Knowing that I ordered them and have ordered many box's in the past. She proceeded to tell me that they do not take orders for coins. I didn't want to cause a scene so took the box and went home. I don't like it when people lie to me. I've only had problems with this particularly teller. 02-23-23 (3:30ish)
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January 2023 by MER Rado
Mason is awesome. Very knowledgeable funny and friendly. He helped us out with a lot of banking that we had to get done and answered many of our questions, did not feel rushed at all.
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January 2023 by Liz B.
Stopped in late afternoon to ask about opening a business account.One teller was counting money. I worked in retail so I had no issues with waiting.However she continued to count money .I finally said that I would stop back another time and left.
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October 2022 by Jeff
Tried to get 20 dollars in a roll of quarters and dimes...turned away due to not having an account...garbage business practice. Staff seemed very pleased not to help me..didn't even ask if I wanted to open an account.
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October 2021 by Ryan's Diesel
We deal a lot with this branch in our business. From the tellers to the personal bankers they always make it happen. Our personal banker Lea always makes sure to go above and beyond to get us answers quickly. We have a fast pace business and can't wait days on end like some banks. Citizens Bank has and will have our business for years to come with their honest and quick service!
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October 2021 by Kerri
Lea is a wonderful asset to Citizens Bank! She takes the time to listen to her customers needs and responds quickly! She has been very helpful with loan advice and we appreciate her expertise.
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October 2021 by Samantha Lecus
I am giving Leah a 5 star review of upstanding customer service! Leah goes above and beyond!! Leah has been more than helpful in my experiences and would give her 10 stars if possible!
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October 2021 by Becca
Lea goes above and beyond for you, very easy to work with! Just simply the best!! Thank you!
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October 2021 by Lauren Freeman
WORST CUSTOMER SERVICE! LAURA 'LEA' SPERLE WAS NOT FRIENDLY AND VERY UNINFORMED. LEA SPEARLE SHOULD CONSIDER TAKING AN ETHICS CLASS. SHE CLEARLY DOES NOT UNDERSTAND THE DIFFERENCE BETWEEN RIGHT AND WRONG BEHAVIOR. IF YOUR LOOKING FOR A BUSINESS LOAN, BEWARE!! ONE SHOULD BE CONCERNED WITH A BANKER THAT DOES NOT PRESENT HERSELF WITH HER LEGAL NAME, LAURA SPERLE!! I WOULD GIVE 0 STARS IF POSSBILE
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August 2018 by Courtney Zoril
Unhappy with the bank. Employees are rude and their policies are anti-customer. The bank fails to disclose important information to consumers and when they make mistakes, they pass the buck and blame other third party companies.
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July 2018 by Tamera D.
Long time customer, just did refi mortgage and HELOC with DeAnn Conrad and could not say enough about service and competitive rates!
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June 2017 by Susan Muenter
Terrific bank. They get to know their customers. This is the great small town bank that used to be the norm years ago. Excellent customer service.
