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October 2023 by Doug Cook
Drove up from out of state cash in hand to buy saddle was to busy to even discuss saddles so left with no purchase
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September 2023 by Kim Harden
I recently purchased a new saddle from West 20. Scott showed me several saddles that would fit my horse, I sat in quite a few saddles and picked the RW Bowman Working A Fork saddle. I just returned from a week of rounding up cattle, riding 6+ hours a day in the mountains of Colorado. I am extremely happy with my new saddle and so is my horse.
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August 2023 by Kelli K.
Nice store with friendly and helpful customer service. Was looking for a pair of boots ideal for western riding and I found what I was looking for.
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June 2023 by Elizabeth Dennis
Brought my horse there to have them fit a saddle. Great tack shop . Very helpful staff. They are expensive, but having a horse isnt a buy something cheap deal.
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June 2023 by Patricia Banwart
Love shopping here. Always interesting and quality products for all horse folks, weather you own a horse or not:)!
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June 2023 by MJ N.
LOVE !! I am newbie to the country western world. Had my first experience while visiting San Antonio, Texas in May 2023, and had to find a good shop to buy western wear at home in Wisconsin. Megan greeted me first into the very stocked shop of saddles, tack, boots, clothing, accessories, gifts, and a whole room dedicated to hats. She was amazing getting me the perfect size and look for my very first Stetson hat in less than 15 minutes. I learned so much from Megan! I ended up also buying a Charlie 1 Horse straw hat to be worn in summer months.I was greeted by two other women in the store who were very friendly. These ladies were helpful finding the perfect fitting Wrangler jeans for me.They also helped me put on the new hat band I had purchased. I called the store the next day to ask about country western dancing in the area, and they gave me a few good locations to check out. So happy I called them. Very nice people. I am so pleased with my purchases. I will be back, ladies .... again and again !
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April 2023 by Marcia Elmer
My husband and I made two separate purchases at an event recently. It was busy and we didn’t look at our receipts until we got home. We both were suprised because of the amount charged. The shoes I purchased were marked as 70.00 and I was charged 100.00. My husband purchased a belt that the marked as significantly less than what he was charged. ( double) We called and discussed the charges with someone and he ended up hanging up on us. We feel it was misleading and fraudulent advertising and misrepresentation.
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April 2023 by Joe Public
Great selection for the horse show person. Good selection of western wear.Pricing on the higher side unless you can find some closeout deals.Very knowledgeable staff.
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April 2023 by AC Carlson
I had the sweetest lady help me find everything I need. I’ll definitely be coming back!
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March 2023 by carol mcdonald
This place is amazing!!!I don't have a horse anymore,and way too old to compete, but, this where I would come to get all my tack. The clothing, boot, and hat, selection, brands, and variety make it hard to choose and stay on budget!
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October 2022 by Mickella Rodriguez
got my first barrel saddle here, super helpful people and very positive environment!
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October 2022 by Lora Avgeris
On line buyers beware. I bought a pair of boots on line in good faith. Two days later, the money was refunded without explanation. I took a bath on Paypal fees and currency exchange. Rotten experience. 0 customer service. 0 stars.
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October 2022 by Seth Radcliff
I had the displeasure of working for "Julie" during an event and can certainly relate to the negative feedback she gets. Extremely condescending and rude in the way she speaks with people. I'm a grown man and have served my country and she was speaking to me like I was her little child. I feel sorry for anyone who has the misfortune of working with her!
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October 2022 by Mary Jo Harper
Great friendly customer service, clean atmosphere and a bit short on their item's for sale
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September 2022 by Jennifer Anderson
Great place to show horses and everything you need in the store!!
