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“Jacob Bauer & the SFB team are terrific to work with. Jacob was very responsive, flexible and driven to help us with our new business's SBA loan, as well as all our business banking needs. Having worked in the banking industry myself in the past, I am beyond happy with the service Jacob & the SFB team has provided us! I have nothing but great things to say about SFB and highly recommend them for your business banking!”
“I’ve been going to WESTconsin since I was 17 years old, and they have been absolutely AMAZING through every stage, and change, of my life! They helped “get the ball rolling” on my credit score at a very young age, which allowed me to quickly advance in my adult years. They’ve assisted me with nearly every service they offer, and have always been very understanding, kind, and considerate — all staff at EVERY location I’ve visited. They truly care about their members, and won’t hesitate to follow-up with you, schedule an appointment with you, and “advise” you on your finances.Unlike many other financial institutions, WESTconsin is very timely and attentive with their service(s). If you NEED something done quickly, they will do the absolute most to ensure that it is done, or finalized, the same day. I’ve never been left wondering when my card(s) will arrive, when my documents will be submitted, etc.I hope WESTconsin continues to grow and expand, as I will ALWAYS choose them first. Their locations are all on the WEST side of the state (which makes complete sense in regard to the name), but I do hope that they open a central/eastern location someday. I’d love to be able to stop in-person more often!”
“I have been a member for decades and have never had a bad experience. The staff is outgoing and friendly, and incredibly helpful, especially when I have a "senior moment " with technology!”
“Excellent experience contacting RCU customer support. The representive was very professional and sounded very engaged in my conversation and ultimately helped me to resolve my issues. Definitely would recommend to my peers. Thank you for the great experience!”
“I just wanna point out that you're landscaping and your weed control looks absolutely amazing. The building in EAU CLAIRE. Whoever did it did an amazing job. What a big difference.”
9AM - 12PM
419 N Hastings Pl, Eau Claire
Banks
“On Wednesday of this week, I visited the Altoona Branch of RCU because of a payment problem with another bank. I had tried to solve the problem with the other bank myself, to no avail. I met Julie who is a Member Acct. Rep. 1and she, along with Jen, who is a Member Acct. Rep 3 were able to fix the problem quickly. Their friendly service was very professional. They are just two examples of the type of service representatives at RCU that have encouraged me to remain with RCU for all our banking needs.”
“Desirae is the best when it comes to assisting with my business! With the growth of our company I was encountering some obstacle that I was unfamiliar with. Desirae helped guide me through and she definitely has played a great role in our success!”
“Good service, but Google Map is marking a wrong direction. I came from another city which took 1 hour drive, and I followed Google Maps to this address, but this led to an intersection in residential areas without any bank or commercial activities there. So pay attention if you are new to the area too.
The right address should be 4106 State Road, 93 WI-93, Eau Claire, WI 54701, United States. And in Google Map, they say it’s Bank of West.”
“This is by far the best branch I have ever worked with. I just switched banks and I'm so happy that I did. The people working at this branch are so friendly and take really good care of you. Greg, the branch manager is the best! He went above and beyond to help me out! Outstanding customer service!”
“Mostly I just love the tellers they employ. They know me and my whole family, greet us by name and my kids love to "visit" all the tellers (and get candy). They work hard to keep you happy and go above and beyond for each customer.”
“I love coming here! Every time I go, whether I'm using the drive thru or in person, I'm treated very nicely and the employees are always happy to help me, and explain things in an easy to understand way. Best bank in town.”
“Walked in to open an account with them, they were super helpful. Described everything very thoroughly to me, they were super happy and just all around helpful. I’d recommend this bank to anyone and everyone.”
“Very very friendly staff. I really can't find anything I can complain about regarding this branch. Clean, helpful, they even have cookies from time to time. Oh yes, one thing they need to install is public restrooms. Other than that I love the place !”
“Went in with an issue with a check and Jory Helms, Chase Faschingbauer, and Cake Setthanbunnatat were amazing! All three of them adressed the issue with knowledge and understanding. They should be recognized for their hard work and exceptional customer service!”
9AM - 12PM
2425 London Rd, Eau Claire
Banks
“I have been this bank over 15 years best bank in town and around the cities, lot better than rcu, wellsfargo, US bank, best customer service, employees are the best in service, their Senior Vranch Manager Mr Adam is very humble, problem solving and very knowledge.
Thank you Adam for hiring a professional team.”
“As the treasurer for a student org, I constantly need to stop at U.S. Bank, and the staff are always so kind and helpful. Some things I've done here have included taking people off the account, adding people to the account, deposits/withdrawals, and requesting cards/cancelling cards. Every single time, no matter how complicated the request is, the staff does everything they can to address the issue. As of early 2026, the staff is incredible and deserves a shoutout. They're fun to talk to and work with.”
9AM - 12PM
4640 Golf Rd, Eau Claire
Banks
“Honestly working with Chuck was one of the best experiences I've had in a bank. He helped my grandparents and I when we were a victim of a malicious bank account transaction. On top of helping me get my own bank account, he even helped me to understand how important a credit card is without pressuring me into one. He does a GREAT job!”
“I am sorry to read about all the negative reviews. I do not believe they accurately reflect the excellent customer service that I have experienced. When I travel abroad, all it takes is an email for CCF to make sure my card is not frozen. We have had complicated banking issues and CCF were nothing but helpful. Websites do go down, and CCF's definitely does need help, but as far as customer service and personableness, 10 star!!”
“I have been with Royal Credit Union for quite a few years now since I lived in Eau Claire and they are by far the best Credit Union Bank you name it out there! They have always been extremely helpful. Thank you”
9AM - 12PM
2910 Mall Dr, Eau Claire
Banks
“Great service I have 3 accounts both my son's bank here my grandma banks here. It's a family oriented, trusting,helpful, and just a great service bank thumbs up”
9AM - 12PM
2910 Mall Dr, Eau Claire
Banks
“Great service I have 3 accounts both my son's bank here my grandma banks here. It's a family oriented, trusting,helpful, and just a great service bank thumbs up”
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“We worked with Ryan for two different house loans. He was great and went above and beyond what other company's I had worked with before by far. Andrew help me open my checking account and resolved a debt card issue I have quicky and without issue! Also the new renovation looks great!”