These reviews highlight a positive experience at Verizon, particularly praising the staff's friendliness, knowledge, and helpfulness. Customers appreciated the knowledgeable assistance with device trade-in, upgrades, and explaining plans. The staff was welcoming, efficient, and attentive to individual needs, such as finding a simple phone within a budget or restoring email access. The location was described as friendly and less busy, making the visits pleasant. Overall, the staff's professionalism and willingness to assist made for a very good and sometimes outstanding customer experience, leaving customers satisfied and highly recommending the Verizon store.
Our Verizon experience with Robert was outstanding today! We traded older iPhones and an iPad for upgrades, and he was extremely knowledgeable and helpful throughout the entire process. It was a great experience!
June 2025
Customer service was excellent. Robert was helpful and very kind. We appreciate both him and his coworker.
June 2025
Joel did a great job helping me with phone upgrade!
