Verizon in Eau Claire offers a wide range of mobile, 5G home internet, and business services to cater to all your technological needs. Customers can conveniently visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store staff is known for their exceptional customer service and expertise. Zooee, Tiffany, and Erik have been praised for their knowledgeable assistance, ensuring customers get the best deals and resolving any issues promptly. Kristen was also commended for her patience and dedication in troubleshooting a problem. While the overall experience is positive, there have been some instances of less-than-ideal customer service. The store manager, Steve, was reported to be rude and unhelpful in resolving a phone transfer issue. However, the store's commitment to customer satisfaction is evident in the efforts made by the other staff members to address the concerns and find satisfactory solutions. Verizon's Eau Claire location is a reliable destination for all your mobile, internet, and business needs, with a team of knowledgeable and dedicated professionals ready to assist you.
JAMES!!! YOU ARE ABSOLUTELY AMAZING THANK YOU SO MUCH FOR SAVE MY PHONE -Sarah S.
August 2026
Six months ago Devon was a great help and Today Devon was also tremendous help. We had a mysterious $589 charge on our Verizon bill. It was a mess! No one could help us with our overcharges. But he got it all fixed for us Give that guy a raise!!!!
August 2026
I switched phone company's today and Ivy made it a breeze when the other company made us wait on the phone for almost 45 min just to transfer my phone number. She was calm, kind and amazing to work with. I have nothing bad to say about the store I visited today
