Gerhard's Kitchen & Bath Store is known for its excellent customer service and support. Customers have praised the quick and easy process of selecting and ordering items, with staff like McKenna and K.C. providing helpful guidance. The store has proven to be a valuable resource, even for discontinued products, helping customers find solutions after long searches. Overall, shoppers appreciate the effort and expertise offered by the team, making their experience enjoyable and satisfactory.
Mac was wonderful to work with while getting tile for a new backsplash! The tilers actually sent the wrong tile but she was very up front with us with what happened. We didn’t like when they sent to she got us what we actually wanted and got us a discount for the delay.
July 2026
Got a new shower head from here & we love it!! Very friendly customer service! Cece is always a pleasure to work with! Highly recommend!
August 2024
We worked with McKenna for our counter tops after trying with a few other vendors and after being jerked around for a while we found her and I’m so glad we did! The process was fast and easy. 10/10.