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November 2023 by Tracy Ostrom
I just love hometown hardware stores! You get what you need close to home. This store has helpful staff!
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October 2023 by Tim Radke
Can’t return something small without it being an issue, tried returning it the same week, just won’t go here anymore
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September 2023 by Steve McIlquham
Was riding my bike and the crank arm bolt was starting to get loose, stopped by to see if I could buy a 9/16 socket to fix it but the manager Steve let me use one of the stores socket to tighten it, great customer service and very helpful.
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July 2023 by Kevin Krzysik
John's mega-store didn't have anything close to the lawnmower blade I needed. I found it at Jacobson's in 30 seconds.
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June 2023 by Nou Vang
Went there to get some minnows and instead of the full scoop that I paid for I only got about a dozen.
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June 2023 by Grace M
I have been to your store several times - I wanted to help a local company verse a big chain. However at EVERY visit the service has been terrible. I was told one visit that the only employee who could mix paint was busy unloading a truck so to come back another time. The next time I tried to get paint mixed it was 40 minutes before close and I was again told I couldn’t get paint mixed because the only employee who could mix it was closing tills - 40 minutes before close! Another time I arrived and 3 employees were standing by registers talking - as I walked around store looking for my items I stepped in several puddles of water - not one employee was attempting to clean them up. The employees know very little about the products they sell so are pretty useless. There has been ONE employee that is worth keeping - the rest should be terminated. I doubt I will ever go back.
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June 2023 by Adam Blaskowski
They always seem to have what I need and good quality.
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April 2023 by Dan Lane
Went to check out Milwaukee tool truck that was at store and was able to get same deal that i passed on couple weeks ago at farrell
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April 2023 by Larry Mars
Very easy to order online items into the store.
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March 2023 by Artie Freseth
I won't rush back! The 2 young people (1guy and 1gal) were totally unattentive. At least the young man told me where the 50# bags of salt were but didn't offer to help lift it in my cart. The gal was to busy at the counter chatting it up with her boyfriend to even care. I am a senior person and have health issues. I don't expect to be catered to but the offer would have at least nice!
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January 2023 by Virgil Tyson
They have everything you need. The staff is very nice.
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January 2023 by Michael Ver Heule
Always stop here when I'm looking for roof melt. It's always in stock and a great price
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December 2022 by Cheryl Radloff
Luke Sarazen is a courteous and extremely helpful sales associate. He helped me to pick out a new thermostat and went above and beyond to answer my questions and help me pick out the right one. He is truly a great asset to Jacobson's Hardware!
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December 2022 by Audrey Van Wey
Nice large store. Very helpful staff brought me to just what I needed. In and out in less than 10 minutes. Nice!
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December 2022 by Brad Werner
Called asking about a product and if they carried it. They said they do, and have it in stock in the 1 gallon size container that I needed. Get to the store for them to tell me they actually only have the one quart container and that they don't even carry the one gallon size. Chippewa location said they had it according to their website and they did the same exact thing to me.
