NAPA Auto Parts - Kenson Parts Group - 371 in Eau Claire is noted for having parts others cannot quickly get, often overnight when competitors quote long waits. Customers find the staff very friendly, knowledgeable, and willing to go above and beyond, such as helping with vehicle issues directly outside in cold weather or assisting stranded travelers by charging batteries and arranging repairs. Reviews consistently mention that parts are available when other stores do not have them, sometimes at a better cost, and without extra shipping charges. The service leads customers to highly recommend this location to others for their auto parts needs.
There was such a nice gentleman working today, and when I was having trouble getting the oil cap off because of my arthritis, he came and helped me without being asked. I was very appreciative.
June 2025
I went in for some rust preventative. The salesman there said if I really want to prevent rust I should move out of Wisconsin. Good to see some humor. They had a couple products I will try out.
April 2025
Well run family owned parts store. Everyone here always goes above and beyond to get you the parts you need.
