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December 2023 by Troy Schultz
So glad we chose Residence Inn as it was very clean throughout the facility! The customer service was helpful, polite. The breakfast was great and hot! There was a large variety of breakfast items to choose from.Parking was well lit, clean and not pot holes.I will definitely recommend to friends to choose this hospitality for their next stay as will I!
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December 2023 by Paige Wilson
Stayed here with my husband and 2 dogs. We stayed in a king bed room which was very spacious and consistent offerings of other Residence Inn we stayed at. I was so grateful they put us on a room near the exit door for convenient potty breaks. It was quiet and the outdoor space to let the dogs out was massive! A huge perk if you are traveling with dogs. As others mentioned, it’s a few minutes out of the main hub but I enjoyed that and was so easy to get to shops in Eau Claire or Leiniekugel Brewery!
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December 2023 by Bdgoebel
Brand new and super clean. The team was extremely friendly. The room was huge, full kitchen, full-size refrigerator, and freezer. Sperate little living area connected to the bedroom. Very comfortable bed. It does have a stand-up shower that has the back open, so it does get a little cold.
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December 2023 by Greg and Kelly Addison
This hotel was awesome! We stayed Wednesday through Sunday for our daughter's wedding. King suite. We had an issue with the living room tv, but the staff worked hard to fix it and compensated us when they couldn't. All our wedding guests who stayed commented on how impressed they were with the rooms. 2nd king suite for the rest of the wedding party. Worked great for getting hair done in one suite and food in the other. Reasonable prices as well. Highly recommend!
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December 2023 by John Mcwilliams
disappointed the room wasnt cleaned as it should have been sink dirty, used paper towel, extra bedding hadnt been replaced and a childs shoes found when we moved the foot rest. Got a weak apology and we will do better next time !
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October 2023 by Tsumiki M.
It's so nice still though for 4 people pretty cramped. The hotel doors look like apartment doors. They have a snack bar next to where you eat breakfast which not a wide variety of options but ok. The room is clean and has a full sized fridge
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October 2023 by Sara K.
This hotel is the BEST hotel!! The hotel is extremely clean, the staff always have smiles on and they are willing to help!! Whenever I visit Eau Claire, this will be my home away from home. Rooms are excellent and clean. Breakfast is laid out nice and plenty of commons area to enjoy with other patrons. I wish every hotel was like this one!!
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September 2023 by Jason Winkler
This was an amazing stay. We had a family group all staying here for a wedding. They were able to accommodate all our needs, staff were outstanding! Anyone we talked with, I mean anyone was so helpful, professional, amazingly friendly and truly looked liked they loved their job. Thank you for making our stay a great one!
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August 2023 by Abby Tahlier
This hotel was amazing! My boyfriend and I stayed here for a wedding and we needed to check in early and they were very accommodating! The room we stayed in was very clean and pretty big! It had a small kitchen/bar area, a couch, a comfy bed, a nice long desk, multiple mirrors (which was great for me when getting ready) and the tv had access to Netflix, etc. We really enjoyed the breakfast as well the next morning! They had multiple options to choose from; scrambled eggs, toast, yogurts, muffins, potatoes, bacon, French toast, waffles, bagels, cereal, strawberries, whipped cream, etc. It was great in my opinion! The staff I interacted with were very friendly! One of the staff members went out of her way, with 30 ish minutes left of breakfast (ending at 10), to get more strawberries after she saw me try to scoop the remainder from the container so I could put some on my waffles! Overall, we enjoyed our stay and would stay here again! It is a tad pricey but we still enjoyed our experience :)Noteworthy details: Noteworthy details are descried in my review above!
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August 2023 by Ted Grzesik
High quality and clean place to stay. Great space for working remotely. Good breakfast and nice service.
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August 2023 by Michelle S.
This hotel is awesome! We had to make an emergency stop here while passing through on a camping trip, and they were so kind and accommodating. Marriott customer service helped us utilize our member points and we ended up with a large 1 bedroom suite. Traveling with a family of 5, it isn't always easy to find accommodations to fit us all, but this place had plenty of space, a stocked kitchen, 2 TVs, and a big bathroom. It was clean, offered plenty of storage space, and they had a pool and lots of common hang-out spaces. The breakfast wasn't the best but the kids didn't have a problem with it and they had a decent convenience store on site for snacks.
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July 2023 by Lance Richardson
Jennifer B at the front desk was really very pleasant and was quick to get us tired and weary travelers into a room quickly and efficiently. Thanks Jennifer
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July 2023 by Nancy Moe
Absolute worst hotel stay! Party going on outside our room for HOURS. At 11pm requested refund as we were willing to check out as there was no possible way any sleeping would happen to be told they could not issue a refund as no manager was available. Be AWARE - they will not do anything for their short term guests to keep their drunk long term guests happy.
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July 2023 by Dwayne Farver
I would definitely stay here again. The room was spacious, clean and well maintained. It wasn't a long stay and I wasn't in the room that much. But it was a nice, relaxing place to come back to.I didn't get a chance to use any of the other facilities.Rooms: I was on a work trip and appreciated having a 'full kitchen,' even if I didn't make full use of the supplies. The in-freezer ice maker got the most use. (Remember to turn it on first-thing). The room was comfortable. Definitely not cramped. It was clean and well maintained.Food & drinks: The breakfast was standard but tasted good. A nice, quick start to the day.
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June 2023 by Molly M
The rooms are very nice and clean. Modern looking rooms. The staff from the front desk to house keeping to the ladies running the breakfast were all out of their way friendly. 10/10 would recommend staying here! It is convenient to Eau Claire and Chippewa both. There's also a brand new Kwik Trip that you can walk to if needed. Indoor pool that doesn't close until 11!Rooms: So clean and spacious
