Verizon in Eau Claire offers a wide range of mobile, 5G home internet, and business services to cater to all your technological needs. Customers can conveniently visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store staff is known for their exceptional customer service and expertise. Zooee, Tiffany, and Erik have been praised for their knowledgeable assistance, ensuring customers get the best deals and resolving any issues promptly. Kristen was also commended for her patience and dedication in troubleshooting a problem. While the overall experience is positive, there have been some instances of less-than-ideal customer service. The store manager, Steve, was reported to be rude and unhelpful in resolving a phone transfer issue. However, the store's commitment to customer satisfaction is evident in the efforts made by the other staff members to address the concerns and find satisfactory solutions. Verizon's Eau Claire location is a reliable destination for all your mobile, internet, and business needs, with a team of knowledgeable and dedicated professionals ready to assist you.
Friendly,helpful and made a believer in verizon. I will be bsck.
March 2026
Manager of the store is always rude and nasty. Even if you have an appointment he puts walk-ins before you and if you question him, he gets even nastier. Tiffany is the saving grace for the store, she should be the store manager.
February 2026
Zoee was very friendly and very informative. She written down what our plan would look like in great detail, explaining phone promotions well. She took my phone number and was able to talk to me about questions I had. I did however decide to go with T-Mobile, but this review is based on the store and not the service with... read full comment
