Verizon in Eau Claire offers a wide range of mobile, 5G home internet, and business services to cater to all your technological needs. Customers can conveniently visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store staff is known for their exceptional customer service and expertise. Zooee, Tiffany, and Erik have been praised for their knowledgeable assistance, ensuring customers get the best deals and resolving any issues promptly. Kristen was also commended for her patience and dedication in troubleshooting a problem. While the overall experience is positive, there have been some instances of less-than-ideal customer service. The store manager, Steve, was reported to be rude and unhelpful in resolving a phone transfer issue. However, the store's commitment to customer satisfaction is evident in the efforts made by the other staff members to address the concerns and find satisfactory solutions. Verizon's Eau Claire location is a reliable destination for all your mobile, internet, and business needs, with a team of knowledgeable and dedicated professionals ready to assist you.
Tiffany was absolutely AMAZING! very knowledgeable, helped us with getting multiple new products! She has so much patience and an amazing attitude!! Definitely someone I would be friends with and come in again for help!! Thank toy Tiffany and Verizon!
January 2025
When getting a new phone, some things can be overwhelming & intimidating. CJ was extra helpful & his expertise was really appreciated!
June 2024
Limited customer service. Each time we go in, we are told to take our concerns online.
