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“Personnel at the Janesville are professional and very pleasant. I walk in every week to make change for retail stores I service. It is always an extremely pleasant experience!”
“I've had accounts with Old National for a couple of decades now, and in the past I have had negative experiences with general human decency at other banks. However, Old National personnel have always been kind, well trained and knowledgeable in their positions, and treat every single person who walks through their doors with dignity and respect as it should be. I would particularly like to highlight Chris at this specific branch of Old National. She's done some personal banking for my sister and I recently, and she is just one of those people whose positive energy and caring demeanor cannot be overlooked, which is why I'm writing all this in the first place. If you need anything, Chris is just the best. Of course everyone else there is polite and I'm sure will take care of business as well.”
9AM - 5PM
3012 Deerfield Dr, Janesville
Banks
“Laurie Van Horn is the most amazing person. I always went through her for all my needs. She left and I stopped coming in for 5 years, I had something come up where I needed to come in for the first time in years and she was there! Laurie is the best employee and bhccu is so lucky to have her. I have never had any issues when working with Laurie, she gets done what needs to get done and is super knowledgeable. All of my questions are always answered.”
“I am redacting my previous review in replace of this one.. Advia in my opinion, had been doing such a great job with jamie.And hunter..... now that they are both gone, advia, can expect to lose at least eleven accounts, and all of mine.And my family's and my friends' business. Including 2 business accounts. In my opinion, they were the 2 best options for leadership. Because they were such great advocates on working hard to make things happen for people. Now you have a robots, that don't care about people. Bring Jamie and hunter back!!!!!!!!!!!! You only have Dana and Nathan left now. Good luck!!!!!!”
“Melanie the branch manager was a pleasure to work with. She took care of everything and then some. Hard to find service like this anymore. Great attitude and conversation”
9AM - 5PM
2704 E Milwaukee St, Janesville
Banks
“My partner and I recently closed on a new construction home, and I cannot say enough about the outstanding service we received from Stephanie Heaslip at Blackhawk Community Credit Union.
What should have been a straightforward closing became a challenging process due to multiple construction delays and a builder who was often difficult to reach and not particularly proactive with communication. Throughout every setback, Stephanie was the one constant we could count on.
Her persistence was remarkable. She stayed on top of every detail, followed up relentlessly when information was needed, and made sure nothing fell through the cracks despite the ever-changing timeline. Just as importantly, her communication was exceptional. She kept us informed every step of the way, promptly answered our questions, and consistently provided updates so we never felt left in the dark.
Buying a home is stressful enough, but building a new home with repeated delays can test anyone's patience. Stephanie's professionalism, dedication, and genuine commitment to helping us reach the finish line made all the difference. She went far above and beyond what we expected from a loan officer and turned what could have been an overwhelming experience into one we could successfully navigate with confidence.
If you're looking for someone who truly advocates for her clients, communicates clearly, and follows through on every promise, I highly recommend Stephanie. She is an incredible asset to Blackhawk Community Credit Union, and we are extremely grateful for everything she did to help us get into our new home.”
“Summit Credit Union has been fantastic! Their friendly staff made opening our account a breeze, and the competitive rates on savings and loans are truly the best around. Mobile app works flawlessly too. I couldn't be happier — highly recommend.”
“We want to thank Penny and the team at Associate Bank of Janesville for all the hard work and assistance at a crisis time in our lives. Our bank account was compromised (thank goodness now money was lost)so we had to change our bank account and savings. Since we haven’t experience a tragic like this before, Penny guided us through the procedures. I don’t know what we would have done if it wasn’t for her and the team. A huge thank you to all at Associated Bank of Janesville, especially Penny!”
“Grateful for Shawn who made resolving some fraudulent charges from my account a priority. He was understanding and comforting. The fraudulent funds were very quickly credited to my account the next day. I have never encountered anything negative about BMO and it’s nice to know they have my back!”
8AM - 5PM
323 Parkview Dr, Milton
Banks
“Nothing but Excellent service from this small town Bank. Staff has been very friendly and willing to offer help with anything I have needed for over 25 years with them. My family and I will be life long customers. Thank You.”
“This branch of CHASE is very welcoming and the employees are very helpful, friendly and polite. The branche is clean Brite and inviting, there's never a long wait and parking is good as well as the wheelchair accessibility.”
9AM - 5PM
2652 N Lexington Dr, Janesville
Banks
“I have been banking here for years and have never had an issue so it was a no brainer on where to go when I needed a buiness account. I was struggling with some connection issues between the accounts and Christy from the Janesville branch went above and beyond to solve the issue! I was shocked at how she followed up and made sure everything was working properly. Thank yoi Christy!”
“I have been here almost a year after banking with chime. Customer service was great, had my social leaked in AT&T breach and they tried opening up another account. it was handled excellently and in a timely manner.”
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“Worked with Brendon and his team both personally and for our business. Always friendly and professional. Have recommended many of our clients to use them for lending and personal banking services and they never disappoint.”