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March 2021 by Jennifer Guzman
They are amazing to work with
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May 2019 by Mackenzie Ritchey
If I could give zero stars I would. Called the branch 13....13 times before I talked to a real human. Prior to that was placed on hold twice and then HUNG UP ON. I don't care how busy you are, you don't hang up on customers. Terrible customer service. Extremely not impressed.
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December 2018 by Tim H.
Long on promises, short on performance. Were not able to coordinate a simple home mortgage in over two months. Seemed Elkhorn's local management was on board but dropped the ball time and time again. Well Tom, I'm pulling out and moving on.
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November 2018 by Erin Dams
I've been a USBank customer for 10 years and gone to branches all over Wisconsin. This is the only one I've consistently had bad customer service at; I've been there several times and tried to give them the benefit of the doubt. But quite frankly, the staff is condescending.
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July 2018 by Randy G.
I started going to US Bank in Elkhorn a few months back for work. The bank is older. It felt as I took a step back to the 70's when I walked through the door. It's actually a neat place. The real review is the people. They are all great. The tellers are all so welcoming and friendly. I walk in now and they know my name. If we lived closer to this branch we would definitely have our personal account at this bank.
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August 2017 by pearl houts
have never had a bank that takes electronic bill pay out in 10 days or more. usually pay the bill and in 24 hrs it gets taken out. really messed me up. changing banks. this happened several times this month. not happy
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December 2016 by Kellie Fehling
Friendly staff that is helpful. Your money is safe here.
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September 2016 by Mark Rhodes
Good branch and very friendly. Easy to get to and leave.