If I could give zero stars I would. Called the branch 13....13 times before I talked to a real human. Prior to that was placed on hold twice and then HUNG UP ON. I don't care how busy you are, you don't hang up on customers. Terrible customer service. Extremely not impressed.
November 2018
I've been a USBank customer for 10 years and gone to branches all over Wisconsin. This is the only one I've consistently had bad customer service at; I've been there several times and tried to give them the benefit of the doubt. But quite frankly, the staff is condescending.
August 2017
have never had a bank that takes electronic bill pay out in 10 days or more. usually pay the bill and in 24 hrs it gets taken out. really messed me up. changing banks. this happened several times this month. not happy
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