UW Credit Union is a federally insured financial institution that offers a wide range of consumer financial services to over 250,000 members. It operates as a not-for-profit, member-owned cooperative, serving the University of Wisconsin communities, including a conveniently located branch on McKee Road in Fitchburg, WI. Customers appreciate the great service and the welcoming atmosphere of the branch. Many reviews highlight the quick assistance and friendly, personable staff, making members feel valued and at home. The staff are noted for their patience and helpfulness, especially with customers who may need extra support, such as elderly individuals or those who do not speak English as a second language. While some feedback suggests there is always room for improvement, the overall sentiment is positive, with members recommending specific representatives for their attentive service.
I was given a security bond from my parents when I was born and didn’t know anything about it. This young lady at the counter helped me great. Thank you
March 2026
Staff always looking for ways to help u and awesome staff there
November 2025
Thank you very much to Maybeth and her coworker (I didn't see a name tag or ask for her name, darn.) They were patient and kind while helping me with a bit of a complicated issue. This is the type of customer service I wish I got every time from everyone. If I need anything in the future, I'll be coming here again.
