Florence Motor Sales, Inc. is a trusted local Ford dealer known for friendly and helpful service. Customers appreciate the staff's dedication, often describing them as like family and very involved in the community. The dealership offers reliable assistance for both new and used car sales, as well as vehicle service and repairs. Customers have praised the team for their quick and effective help, such as fixing a radiator problem on a truck and explaining vehicle issues clearly. Even when they couldn't immediately take a vehicle in, staff took the time to explain the problem and offer advice. The dealership is also appreciated for its honest approach, with no unnecessary sales tactics. Visitors have enjoyed the pleasant experience of buying vehicles and the helpful advice about local attractions. Overall, Florence Motor Sales, Inc. is recognized for its great service, community involvement, and the ability to meet customer needs efficiently and kindly.
Friendly and smart staff they will tell you all the problems they see.
January 2024
Very helpful service department. Had a stranded Honda they couldn't service, but ran diagnostics and helped with a tow.
June 2023
My truck overheated and I limped my way to their lot on a Saturday morning. The advisor and mechanic were fantastic in helping me get back on the road super quickly. Turns out my radiator cap had loosened and allowed to coolant to flow out. Oh and my truck is a Ram and they happily worked on it
