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January 2024 by Fred Leonard
Very helpful service department. Had a stranded Honda they couldn't service, but ran diagnostics and helped with a tow.
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June 2023 by Jon Desens
My truck overheated and I limped my way to their lot on a Saturday morning. The advisor and mechanic were fantastic in helping me get back on the road super quickly. Turns out my radiator cap had loosened and allowed to coolant to flow out. Oh and my truck is a Ram and they happily worked on it
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March 2023 by Chester Kenney
Found a problem no one else could
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January 2023 by Mark Rollenhagen
One issue it was taken in for was the check engine light was on. I was not even all the way home, the truck chugged and the check engine light came on again. These computers are too much trouble I think or they should be built better.
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January 2023 by Bethany Aschenbrenner
Always good service and friendly staff.
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November 2022 by Nancy Fobs
Any work that I have needed done on any of our vehicles we take to Florence Ford and always happy!
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October 2022 by Paul Fornetti
Great people great service.
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October 2022 by Thomas Carlisle
The best for a hundred miles in any direction.
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September 2022 by MeLissa Olson
We were vacationing in Iron River, MI when we had an alert light come on, we were referred to Florence Ford where the service tech reassured us that all was well. We asked about places to visit while in Florence and he was so helpful! We immediately headed to the visitors center to see the albino deer! Thank you so much to this tech (sorry I missed his name!) for great service and commitment to his community!
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September 2022 by Gene Byrge
They are the only reason I still buy Fords, instead of the smaller vehicles I prefer. The staff is like family, service never tries to sell you something unecessary, buying a new vehicle is a pleasant experience, and it is nice to deal with people whose roots in the community go back generations.
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August 2022 by John Isaacson
Very poor stoped one day to checkout a couple trucks and to start all sales person were out to lunch and then find out from a repair guy that one of the trucks had a bad frame and other one was loaned out
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July 2022 by Doug Bonno
David and Denise always take great care of us and we keep going back to buy our new vehicles!
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February 2022 by Lee Marco
Very helpful. Although they couldn't get me in they did take time to explain the problem I was having with my vehicle. I would highly recommend them if I was in the area.
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December 2021 by Sheila Hicks
Got remote started installed. Works great! Staff is Friendly and knowledgeable.
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October 2021 by Marytherese Bloechl
Excellent customer service & very friendly!!
