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“Monica is truly an incredible jeweler and artist. She cares about high quality products. Her love and passion for goldsmithing and choosing stones is inspiring. She can tell you all about the stones, where they come from, and why she chose them. Her jewelry is fairly priced, and she’s an artist worth supporting.
She also has a nice selection of sustainable other goods. Fond du Lac is so lucky to have her.”
“I live in North Carolina and ordered a pair of shoes from Lillian's. It turns out they did not work for me and I sent an email to the store. A lovely lady called me back and said she would be more than happy to issue a refund if I would just return the shoes. Really great customer service and it was so nice of her to call me back in person. I would certainly do business with this store anytime”
“This is one of my favorite shops in town. It has amazing handcrafted art and glasswork. Stained glass art too! Say hi to Howie & Liz, the coolest owners around! Just beautiful and lovely gifts that will last a lifetime! ?”
“What a great variety of Catholic/Christian gifts! I was looking for something specific. Although they had similar items, they allowed me to look at the catalog and chose what I wanted. They placed the order and called me within a timely manner.
I appreciate their kindness and commitment to God and the community.”
“The GM Sam is incredibly and patiently composed when helping out guests. My wife and I shop there. When we are indecisive, she explains the whys behind her suggestions. You can tell she loves her role and excels as well. Her team mirrors her and her fantastic customer service. She has a sense of humor that alleviates the stress in buying or upgrading jewelry. I don’t feel stressed when I’m shopping in the store. Whether she is there or not.
Good warranties.
Better prices.
Best customer service.”
“Ron and Terri are the friendliest, most generous people. Their staff is very kind. All of their products are extremely high quality and unique. Highly recommend!”
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“I can't thank Krail Jewelry enough for helping us out during a stressful wedding week. The day before our wedding, my wife's bracelet broke. It was a piece she really wanted to wear on our big day, and I was hoping to surprise her by getting it repaired before the wedding.
Even though the bracelet wasn't purchased from Krail Jewelry, I stopped in and explained the situation and the urgency. They immediately understood how important it was and went above and beyond to make it happen. Not only was the bracelet repaired the very same day, but it was completed within just a few hours.
The craftsmanship was excellent, the pricing was more than fair, and the customer service was truly exceptional. It's clear that they genuinely care about every customer who walks through their doors, regardless of where the jewelry originally came from.
Because of their kindness and willingness to help, my wife was able to wear her bracelet on our wedding day, and that meant the world to us. I'll definitely be back to browse their fantastic selection of jewelry in the future.
Thank you again for going above and beyond when it mattered most!”