Griffin Ford Fort Atkinson, Inc. provides sales, service, maintenance, and repair for Ford and Lincoln vehicles. Reviews highlight excellent and professional customer service, with many customers stating the dealership is worth the drive. The sales process is described as having no pressure, with honest and friendly people who take time to explain details and work to appease customer requests. The dealership offers high quality vehicles. Their service and repair work receives consistent praise for being very good, timely, and thorough, with mechanics finding issues other dealerships missed. They provide convenient services like picking up and dropping off vehicles for customers. The service manager is noted for being great at resolving issues and explaining repairs. While a slight lack of communication is mentioned once, overall experiences are positive, leading customers to state they would return for future business and highly recommend Griffin Ford.
An excellent experience Dennis walked us through the majority of the purchase. Tim came in when we took delivery to make sure everything was to our expectations which of course it was . Thank you Dennis and Tim for our new truck we are beyond happy!
August 2024
Very good experience working with a smaller dealership. Tyler's efforts to appease some of our requests during the buying process was greatly appreciated. John Chady took the time to explain the data details to me and ensured I understood what I was being told.
August 2024
Excellent service and treated with the utmost respect; recommend them highly!
