-
October 2023 by Grandcoda
I went in and a young girl at the counter asked if she could help me. I told her I had a shih tzu who will be 2 in January and we are having a difficult time getting him to eat anything we offer him. Right away a man (I think the owner) came & yelled & asked how he made it to almost 2. I said we have been working with our vet & trying different things, but sometimes he goes 3 days or more without eating. He started YELLING that it was MY behavior causing this. I told him I was doing what our vet recommended & looking for a new food he might like. He continued yelling at me. I said look, I’m just trying to see if you have either samples or small bags of food for finicky dogs to try. He motioned to a shelf & walked away because I was unwilling to continue allowing him to yell at me for no reason. I left & will never be back. I have never been spoken to in such negative accusatory way.
-
October 2023 by Jenna Baumhofer
Love this place! Very knowledgeable and friendly staff. Healthy food products and hundreds of options. I will always shop here for my pets!
-
September 2023 by Gabbie Sailer
The owner is amazing! He is very kind and respectful and he’s extremely helpful. Been going to this pet store for years. It is the best one in the fort Atkinson area! He also is very knowledgeable on pet food. Made the switch from iams to fromm kitten food and my cats have been so much more healthier and less bloated from all the corn and added ingredients in the iams food.
-
August 2023 by Benjamin Dolnick
Best pet store around. Eric the owner is fantastic and more than willing to answer any questions and provide help.
-
July 2023 by Kelsey Shortridge
After reading some of these terrible reviews I had to leave a review myself. This place is amazing. The owner treated us with the utmost respect and kindness. He knows his product well and will happily educate you when you have questions. Clearly alot of these previous reviewers do not know how to treat a small business owner with respect and expect it back anyway. Not how it works. This business will always be a first stop for me and my pets now. Thank you sir for being a part of the community.
-
July 2023 by Marsha Fairfield
It's like the candy store of pet supplies and food. Have been shopping there for many years and highly recommend this store. Eric is so informative and helpful and who ever waits on me always carries my supplies to my car!! Very organized and clean!! One of my favorite places to shop in deed!
-
July 2023 by Jenna Robinson
This should be the only place you shop for your pets in Fort. Health conscious owner and competitive prices!
-
May 2023 by Old Mke
Super excellent variety of quality pet foods and accessories.Eric and Mary offer the complete pet experience and have proven their dedication to the health and well heing of all animals in need.If you are a true supporter of animal welfare, please patronize this establishment.
-
April 2023 by Megan TenPerson
I wanted to get some information about a better food for my dog . I asked about grains and that was a mistake. He claimed I knew more about nutrition than he did and became very short with me. I was there to ask questions and get a better knowledge of my dog's food unfortunately He didn't have the time or the patience. I would have loved to buy locally from him but I regret going in there at all. What a bad way to start my day.
-
March 2023 by Scott Hayes
There was a lot of supply and stock here at this location. It should be noted that you can only access this business if you are traveling eastbound on hwy 12, otherwise there is a median which prevents you from being able to execute a left hand turn into the parking lot. So do bare that in mind before driving there for the first time. I would recommend getting onto the hwy 26 bypass at the hwy 106 crossing. Get onto hwy 26 bypass headed north. Then take the very first off ramp you come to about 2 miles down, that would be the Madison Ave/Hwy 12 exit. Turn right at the end of the off ramp, then the driveway for this business will be the very first right hand entrance you come to, probably about 60-70 yards after the bottom of the off ramp.Anyways, the gentleman who was working here, who I do believe was the owner was very nice, extremely helpful, and very knowledgeable.You don't want to come to this business if you're looking to actually purchase a pet. This store offers only supplies. And, obviously as a small, individually owned specialty store, the prices are going to be a bit higher than what you might be used to paying at a large franchise or big box store. The advantage here is that you will find many more options, including food options that are much more healthy with higher quality ingredients. I feel that makes the small price difference worth while.
-
March 2023 by Jon K
My special needs Twins were in the store making noises which set off the dogs and the owner yelled at them saying that the dogs were Fosters with trauma. Little did he know so were the children he was yelling at. The owner seems very knowledgeable and helpful and friendly until he's not and then is very rude, disrespectful, is willing to turn away customers in favor of a dog in a shoulder bag
-
March 2023 by Destiny Schultz
After seeing a few negative reviews on here I just had to come and comment because this place is amazing! The owner is very nice and fair prices on everything inside. I will absolutely be buying all of my dog supplies from here from here on out! Very educational and knowledgeable as well.
-
February 2023 by Jose Maruri
Bigger than the Whitewater Location. The owner is friendly and helpful. He knows his stuff and is happy to help everyone. Also, he's on top of the reward programs with certain brands.
-
February 2023 by Casey Lochner
Great selection of top quality dog food. We go for the Fromm, many options to choose from. Also many treats and toys of all shapes and sizes.
-
January 2023 by Stacey Bowman
I had a really bad experience with the owner and how rude he was to me. He gave me attitude and said fine I'm not gonna help you. I can't say I will be back for the fact that I was treated so rudley for asking a question. I have also heard from multiple people they don't have a good experience there because of the owner. ?
