O'Reilly Auto Parts is known for helpful and friendly staff who provide excellent customer service. Customers appreciate the knowledgeable employees who assist with finding the right parts, installing them, and ensuring everything is done correctly. The store offers quick service, such as free headlight replacements, and provides a variety of car and truck parts, including oil and batteries. Overall, it is a convenient place to get reliable parts and support to keep vehicles running properly.
At the Fort Atkinson store I was helped by two very Courteous young men. One put a new battery in my Subaru and one put batteries in my key fob. Both were pleasant and efficient. I would recommend their store to anyone wanting a good service experience.
July 2026
I had a mouse under the hood and it reeked! It was suggested that I go to O’Reilly and buy a cabin filter. Noah was fantastic not only removing my old filter and installing a new filter but also removing a large nest and reaching down to the fan and removing a dead mouse. I am so grateful! What excellent service!!
January 2026
Had to get a new battery when it was below zero. The attendant put it in for us. Thank you so much!!!