Chase Bank offers checking, savings, and mobile banking services. However, reviews note significant inconvenience at its Mequon, Glendale, and Foxpoint locations. Customers report that no one ever answers the phone and basic services, like closing an account or opening a youth checking account, require an appointment due to insufficient staff. The experience is described as an inconvenience, as these basic services should not require scheduling. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
No One every answers the phone. I do not want to use some website with 15 steps to leave a message that I need to schedule an appointment.
March 2021
This is a fantastic bank! Not only are the staff friendly and helpful, but you RARELY have to wait in a line. You can usually walk right up and be seen by a teller any day of the week. And Chase Bank offers a host of convenient features that protect you and your money!
May 2019
Very helpful team here. Shoutout to Ryan for being such a helpful notary.
