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February 2024 by Chris Gatzow
Friendly and knowledgeable staff.
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February 2024 by Mark Stevens
Very easy to work with, very nice gentlemen. Install went great
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February 2024 by Michael Imberger
Installers were very much in a hurry, in and out in less than 30 minutes. To include removal of old fridge. Never wiped down the fridge, left no door spacing tool, left no tool for the removal of the door handles, never attempted to level fridge. I had to ask how the fridge was leveled. Seemed very rushed.
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February 2024 by dan bernarde
Chris was excellent and store has a great selection.
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January 2024 by Holly Scheppe
The salesman was knowledgeable, they have a great extended warranty and the deliver crew went above and beyond to deliver and remove a frig. No damage to anything, friendly courteous and excellent service, very pleased
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January 2024 by Deb Byington
Installation team was great in communicating when they would arrive and were right on time. Ivan and his team did a wonderful job installing the dishwasher, even when encountering a few problems with our cabinets. Ivan was a great problem solver and was very courteous. I will use Grand Appliance for all our appliance needs from now on and recommend them to our friends. They were so easy to work with. The whole process from sales to install could not have been a better experience.
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January 2024 by Dianne Lyman
Big selection, good prices, and very courteous and knowledgeable salesperson
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January 2024 by Cookie and tennesse Green
Do not do business with this location! I purchased a washer before Christmas and it died two days later. The horrible guy who sold the washer lied and said they will be out to fix it 3 times. Today is January 20 2024 and I still have no washer and now they are saying there is nothing they can do. Please please please do not purchase anything from this location they suck and they are very rude. DO NOT PURCHASE ANYTHING FROM THE GERMANTOWN location!
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January 2024 by Karen Hynes
Good customer service. We used them in the past and we have been happy with the service, product and price.
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January 2024 by Tom Maassen
As much as I hate shopping for appliances, the team at Germantown’s Grand Appliance make it a delight. Fun and personable, they take their time to ensure we are getting the appliance we need and stay within our price range. Their delivery team is exceptional and professional, taking time to educate us on our new appliance once it has been installed.We will continue to visit Chad and the team for all our future appliance needs! I’m actually looking forward to purchasing a new dishwasher when our current one finally dies!
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January 2024 by Joshua Rink
Chad was great! He helped me find the perfect range for my needs; he is very knowledgeable and was able to successfully guide me through the whole process. I highly recommend Grand Appliance because their selection and personalized service.
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January 2024 by Subterralien 52
Always a great experience at Grand. Sales staff is friendly, knowledgeable and I’ve never felt pressure to buy anything. Delivery/setup team is friendly and punctual. I won’t buy my appliances anywhere else.
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January 2024 by dawn st george
Great customer service!
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January 2024 by Alex Moores
Incredible experience all around
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January 2024 by Robert Grilli
Crew arrived on time and did a fantastic job installing our new appliances.
