Grand Appliance and TV is a family-owned retailer with locations in Illinois, Wisconsin, Indiana, and Iowa, founded in 1930. The company offers a customer-focused shopping experience in modern showrooms featuring top-quality brands at competitive prices. Customers appreciate the friendly and knowledgeable staff, who are never pushy and take time to explain features and answer questions. The showroom has a good selection of appliances, and the staff provides detailed quotes and helpful information about delivery and installation. Delivery service is efficient, with friendly delivery personnel who work carefully, even in tight spaces. Customers have praised the smooth process from selecting appliances to delivery and installation, including updates via a delivery app that tracks the truck's location. Overall, shoppers report a great experience, highlighting the helpful staff, professional delivery, and quality service. The store’s focus on outstanding customer service and a positive buying experience makes it a trusted choice for appliance needs.
Our salesman Chad is the best. He always has options for us and tries to meet all our needs. Inventory at Grand Appliance is always good and delivery is timely.
September 2026
The staff there is very helpful and nice. They are not pushy to help but there for guidance and questions.
September 2026
Very helpful with sizes, detail, Brand reliability. Will definitely go back.
