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November 2025 by Puffeeling
Store close when show open on site. Bad for gas and time. Need to be more specific on hrs
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November 2025 by Meagan Roellig
zach put the genius in the genius bar. extremely helpful guy even though my computer is toast. so appreciate him and his honesty. i now will forever have apple care and sam i will not use google chrome again. from the two girls who were lost in the sauce.
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October 2025 by Robert Powell
Great staff. Knowledgeable. Never had an issue they couldn’t take care of.
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October 2025 by William Haselow
Quick professional assistance solving our problem
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October 2025 by Katie McCoy
Laptop died after 5 years use. The Genius Bar was unable to give any reason why and showed little interest in doing further research. For a product that cost over a $1000 to die after 5 years with no reason does not make sense. Due to the poor product and poor customer service, I would not recommend purchasing a laptop from Apple. Save yourself the money and purchase a different brand.
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October 2025 by Univers Afj
October 4, 2025 walking in to purchase a phone you get the worst freaking service on the whole planet. They’re very rude. The sales person will not even acknowledge you. I just walked out screw you.
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September 2025 by Majid
Gavin did an excellent job fixing my iPhone.
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October 2024 by John Motiska
The absolute best. This is exactly why I own Apple products. The staff that they have are awesome and extremely helpful. Its pretty sad how Bayshore has turned into a garbage pit but the Apple Store never lets you down.
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October 2024 by Al “Alph” Roth
They were wonderful and really patient with me.
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October 2024 by Noah Schmidt
Very kind and knowledgeable staff!
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August 2024 by Natalie Johnson
Awesome customer service! Had to go in two days in a row to do repairs and trade in phones; both days I was greeted immediately and helped quickly, even though they were very busy. Well staffed location with knowledgeable staff. Shay was amazing, I had a sort of complicated request which she seamlessly handled while training a fellow employee.
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August 2024 by Max Kiekhofer
Jared helped me and he was super sweet, funny, and helpful. Very grateful for his time. Good experience
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August 2024 by Sebastian Davis
Very nice place with a helpful staff member's with all my Apple tablet needs.
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August 2024 by Philip Mynhardt
Lets see if they can help
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August 2024 by Volodymyr Dutka
I’m apple customer more than 10 years and I never had any problem with purchasing apple products. But Bayshore store ripped it. I’ve got terrible experience with my purchase. I’ll make complaint to corporate office Apple Inc. 2 people who served me, included 3rd person supervisor Luke (I believe his name is correct) he was very rude person. And these 2 employees was super unprofessional workers. They don’t know what they do, my guess
