Old Navy in Milwaukee offers fashion for the whole family, from trendy maternity wear to clothing for women, men, and kids. The store provides a wide selection of items, including casual basics, seasonal must-haves, sweaters, turtlenecks, henleys, and trendy bodysuits. Shoppers can find a good color selection and popular items like waffle-weave pajamas. The store is known for its great prices, deals, and sales, with notable events like the Black Friday sale offering extensive selections and irresistible offers, such as pajama pants for a low price. The location has tons of merchandise, which some find makes the store messy and overwhelming, with racks and tables overflowing. This can make browsing and finding specific sizes, like in the toddlers section, a challenge. However, many feel the abundance allows for a fulfilling shopping experience for those willing to spend time digging, often leading to great clearance finds. The store is described as better organized than some other Old Navy locations. While sometimes seeming short-staffed, leading to longer waits, the staff is consistently reported as kind, helpful, calm, and friendly, providing seamless service for transactions like returns. Many customers are happy with the selection and quality, making it a place they return to for a deep browse. The convenience of buying online with in-store pickup is also available.