AutoZone in Grafton is a retailer of automotive replacement parts and accessories. Multiple reviews highlight exceptionally helpful and knowledgeable staff who provide great service. Customers report that employees are kind, sweet, respectful, and go out of their way to assist. Specific instances include staff helping to find the correct windshield wiper size and installing it quickly, diagnosing a headlight issue as a faulty filament instead of a loose plug and then replacing it, and scanning a check engine light to identify a misfire and show which plug needed replacement. Other customers mention helpful staff when buying new headlights and high beam lights, noting they were very knowledgeable even about older vehicles. The service is frequently described as amazing and prompt, solving problems quickly and allowing customers to be eternally thankful and grateful. These experiences lead customers to state they will always return to this location.
Awesome service, helped me diagnose some issues with my car or lack there of. Honest, transparent and fairly priced. Although I would’ve paid a little extra for this level of service!
December 2024
I was just there this evening after a windshield wiper flew off of my rental car while I was on my way to the airport with a flight to catch. They not only helped me out with finding out which size wiper I needed, but also put it on with plenty of time for me to make my flight. I am so grateful for their help!
July 2024
Just wanted to give Ian at this location a shout out!! He helped my grandmother today and she said he was nothing short of amazing. Ian was kind, sweet and respectful. We definitely need more people in the world that knows can to properly handle the elderly! Ian, you are the best. Thank you
