NAPA Auto Parts is known for its knowledgeable staff and quality parts, making it a reliable choice for car owners. Customers appreciate the helpful and friendly service, with staff often going above and beyond to assist, including quick order fulfillment—parts usually arrive the same day or the next. The store offers benefits like a 10% discount with a AAA membership and carries Napa Gold Air Filters, recommended to be checked regularly, especially during construction season. Customers have praised the staff for their responsiveness, understanding, and willingness to help with returns and special orders. The store maintains good stock levels, making it easier for customers to find the parts they need, such as washers, grease fittings, and tools. Several reviews highlight positive experiences, including helpfulness during urgent repairs and the availability of tools for quick fixes. Overall, this location is highly recommended for its helpful staff, efficient service, and quality parts.
I ordered a replacement AGM battery last night and I got a text it was ready for pickup first thing this morning and sure enough it was there and it was the correct one that I needed, super friendly service I will definitely shop there again very happy with the experience.
November 2025
Great retail customer service. These guys were great..... Brought in a dead battery under warranty. Replaced for free and out the door in minutes ! Great Job guys thanks !
October 2025
Had what we needed for my daughter's Mercedes. Parts person was excellent.
