Extra Space Storage in Grafton, Wisconsin offers a convenient and reliable storage solution for the local community. With a team of friendly and attentive staff, the facility provides a seamless storage experience. Cathy, the associate at the Mequon and Grafton locations, has been praised for her exceptional customer service. Customers have highlighted her helpfulness, knowledge, and genuine care for their needs. From the initial inquiry to the move-in process, Cathy ensures that each customer is well-informed and their requirements are met. The storage facility itself is well-maintained and clean, with carts available to assist in the transfer of belongings. Customers appreciate the secure and accessible nature of the units, as well as the ease of accessing their stored items when needed. While there were initial frustrations reported due to staffing issues, the overall experience has been positive, with the helpful staff, particularly Cathy, Dustin, and Jessie, turning the situation around and leaving a lasting impression on customers. Overall, Extra Space Storage in Grafton is a reliable and customer-focused storage provider, offering a convenient and satisfactory service to the local community.
Kari is amazing! What a wonderful representative for Public Storage. Patiently showed me several of the various size units to ensure that I was happy with my selection. Helped me thru the rental process, made sure that I had the app installed for my convenience, and answered all my questions. Highly recommend this... read full comment
June 2026
Kari helped me out a ton! Rented today, walked me through everything and helped me set up the app, 10/10 would recommend!
June 2026
Thank you, Shauna, for helping my aunt get a space at a good price.
