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February 2024 by Nick Kochelek
Always a great experience. The staff is helpful and kind, parts are usually always in stock, overall everything is just great at this location.Anthony the GM is super helpful, always smiling, and always willing to help.The times I’ve had to order parts they are there next day at the latest, typically there same day.This is my go to store for all my car parts needs.
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February 2024 by Matthew Brotz
I needed a new washer pump for my Honda CR-V. It was a Saturday afternoon, and the vehicle requires major surgery to replace it, so I called around to see who had one in stock before I tackled the project. They were friendly and responsive, and got me the part I needed to get my vehicle back on the road quickly. Unfortunately, the catalog listed two different parts, and I needed the other one. Totally not their fault, as I should have taken the old one out to compare them first. Lesson learned. They were understanding and quick to help me with the return and getting the right part ordered and in quickly. Highly recommend this location.
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December 2023 by Donald Parrett
Surface is good and prices are good
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May 2023 by Jon Zickermann,SR
Nice people, knowledgeable and helpful. Had obscure part/lamp for my 2015 Dart!
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May 2023 by Douglas Krawczyk
Very friendly helpful employees. Great service
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February 2023 by Tom Haase
Great place to get auto parts and staff is the best. They know your car needs.
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August 2022 by Christopher Adams
Needed a squeezy for my truck and they had the exact 1 I was looking for. Thanks.
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July 2022 by Nancy Vanden Wymelenberg
After checking 3 other auto parts stores (without any luck) for the metric grease fitting I needed, I called NAPA/Grafton and Jeremy (?) said that he had it. I said that I’d be there in 30 minutes. Came in, walked up and he had it on the counter waiting for me. Awesome!
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April 2022 by Shue Yang
Out of town, no tools with me. Guy middle age nice buzz grayish hair cut was able to loan me a set of tools to do a quick repair on my car. Big thanks to him!
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August 2021 by Tate Dillow
Go to any other location. Or a different parts store. The time it takes to drive there will be half what you spend waiting - for anyone. People yelling out the names of car dealers, is all I hear. Couple guys poking at their phones waiting for online order pickup. All while one guy talks to his buddy who is looking for a hose… they’ll occasionally walk by you and not even make eye contact, across this comically large array of registers. I get it I guess, hard to find help these days. But this was my first and last time in that store. If you value your time, go anywhere else. I literally waited longer than it took to think to post this. I’m still waiting… lol. Seriously.
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August 2021 by Mike
Go to any other location. Or a different parts store. The time it takes to drive there will be half what you spend waiting - for anyone. People yelling out the names of car dealers, is all I hear. Couple guys poking at their phones waiting for online order pickup. All while one guy talks to his buddy who is looking for a hose… they’ll occasionally walk by you and not even make eye contact, across this comically large array of registers. I get it I guess, hard to find help these days. But this was my first and last time in that store. If you value your time, go anywhere else. I literally waited longer than it took to think to post this. I’m still waiting… lol. Seriously.
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June 2021 by James Engstrom
I have been going to NAPA for years and I have always gotten good service and reasonable prices.
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May 2021 by M Niedermayer
I can get most auto parts here.
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March 2021 by Lance Penner
Extremely rude when asking about parts while in the store,even rude to the customer before me. online said was available and available for curbside pick up, when I got to the store she said she can only order them. Did not have time to wait for curbside pickup.
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February 2021 by John Dwyer
Always have what I need very professional
