O'Reilly Auto Parts in Grafton is a store that carries the parts, tools, and accessories customers need. The staff is knowledgeable, professional, patient, and kind, providing outstanding and friendly service. They offer helpful assistance with a positive and upbeat attitude. The store provides several services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and have a free Loaner Tool program. If a needed part is not in stock, the store can get it quickly, often from a nearby warehouse hub. Customers report very good prices and quality, along with no-hassle returns. Many express being very pleased and thankful for the service, stating they would return and recommend the store.
New to the area, it took a while to find just the right spot for my auto parts needs. Very pleased with the staff and the service provided. On the rare occasion that they don’t have what I need in stock, they get it quickly. Always knowledgeable and professional.
March 2025
Excellent customer care Very helpful staff I strongly recommend this store!
February 2025
The service I received from Grigoriy Grigoryan was outstanding. He went beyond what I was expecting, what a breath of fresh air in the service starved world. I would recommend a raise because he deserves it.
