Verizon's Cellular Sales store at 2512 Washington St. offers a friendly and helpful in-person experience for customers looking to upgrade phones, switch plans, or explore accessories. The staff is known for their kindness, professionalism, and willingness to go the extra mile. Customers have praised the team for making the process smooth and enjoyable, whether it’s switching to a new phone or setting up a new line. One customer specifically appreciated the assistance of an employee who welcomed them warmly, provided multiple options, and helped them find savings and the best phone for their needs. Others highlighted the knowledgeable staff, such as those who patiently answered questions, explained plans, and showed genuine care. Many reviews mention the staff’s helpfulness and friendliness, making customers feel valued and appreciated. The store also receives positive feedback for its clean environment, quick service, and ability to address specific needs without pressure. Customers have left satisfied with their new devices, especially praising the latest iPhone models and personalized customer service. Overall, the Verizon store at Washington St. is seen as a reliable, friendly place where customers can expect great assistance, good deals, and a pleasant shopping experience.
Shane was amazing! Funny, kind, provided fast and wonderful service!
November 2024
Went to to this store because was close to my job and needed a new asap! I can't remember what the guys name was but had glasses and drove a Camaro. Was a very pleasant experience and definitely would recommend this location and working with that guy! Also enjoying my iPhone 16 :)
October 2024
Me and my wife had a lot of problems with our cell phones and Kate was terrific, extremely helpful and very nice.
