Bergstrom Volkswagen of Green Bay in Ashwaubenon, WI, is known for its friendly and accommodating staff who prioritize building strong relationships with customers. The dealership offers a wide selection of new and used vehicles suitable for various needs. Customers appreciate the helpfulness and patience of the sales team, with staff members like Kelli and Sal making the vehicle buying experience smooth and pressure-free. Sal, in particular, takes the time to explain warranty options and assist with the process. The service center is well-equipped and staffed by friendly technicians who provide expert maintenance and repairs, often going above and beyond to ensure customer satisfaction. For example, staff members like Shay at the front desk are kind and helpful, even providing snacks and assisting with vehicle cleaning during longer visits. Customers have received exceptional support in urgent situations, such as warranty work on repairs not covered by their warranty, with staff working to resolve issues at no extra cost. Overall, the dealership is recognized for its warm atmosphere, helpful staff, and dedication to customer service, making it a trusted choice for vehicle purchases and maintenance.
This is my first EV buying experience and Bergstrom Volkswagen made the process seamless! If looking for a VW do yourself a favor and go to Caleb Stout at Bergstrom VW, him the entire team that I dealt with were awesome. Highly recommend and love my new ID.4!
August 2025
Kelli makes it very easy to purchase a new vehicle. She listens to your concerns and has answered them all to Her To Knowledge.friendly, helpful, patient & understanding. Awesome to work with.
August 2025
Was able to get vehicle in right away and handle everything it needed and more. Loved the video showing the needs
